User guide

*Option available only on branded customer sites.
SUPPORT CONTROL PANEL
The support control panel can be used while a meeting is in progress to monitor and
manage the attendees of the meeting. To access the support control panel, click on the
Support Control Panel link on the Meeting Details page.
The following table describes the parts and functions of the Support Control Panel.
Part Function
User Name field Provides the name entered by the
user.
Status field Informs you of the status of the
connection.
Browser/OS field Provides the web browser, web
browser version, and operating
system of the user.
Java field Provides the version number of the
Java Virtual Machine in the user’s
web browser.
Transport/From field Informs you of the transport
mechanism and the address of the
user’s machine.
Show Details button Displays detailed technical
information about the selected user’s
connection.
End Session button Forcibly terminates all connections.
Disconnect User button Forcibly terminates the selected
user’s connection.