Datasheet

Office Communications Server 2007 R2 Product Overview – v 2009.1.30 58
Call detail record support
New call detail records usage reports provide system usage details for conferencing, voice and video,
and IM (see Figure 67).
Call detail records provide a way to collect both IM and meeting data and to generate reports on usage
characteristics, which can be used to determine network bandwidth load, employee usage patterns, and
return on investment. Call detail records capture data about user activities, such as participating in IM
conversations, starting conferences, and joining conferences.
Office Communications Server 2007 R2 also includes call detail records and archiving data for new
scenarios and features, including dial-in conferencing, call delegation, team calling, and Response Group
Service.
Figure 67
Improved scale for archiving
Office Communications Server 2007 R2 offers several archiving improvements. The most important
improvement is that the archiving database was separated from call detail records, which allows
archiving to scale to thousands of users. This simplifies deployment and increases scale.
Support for all users or specified users
In Office Communications Server 2007 R2, IT administrators can enable archiving for all users or specific
users (see Figure 68). This is useful when certain users are set up for data retention that other users may
not need.
Peer-to-peer call detail records capture session details of all peer-to-peer sessions, such as two party IM,
two party audio/video sessions, two party application sharing sessions, file transfers, and so forth. Start
and end times, media type, from and to users, client versions, message count are captured for reporting.