Datasheet

Office Communications Server 2007 R2 Product Overview – v 2009.1.30 37
Make calls and connect with people instantly
Microsoft Office Communications Server 2007 R2 offers Enterprise Voice, which is the IP telephony
component of the unified communications solution. Enterprise Voice combines software and telephony
to integrate voice communications with other types of communications inside the applications people
use most frequently. With Enterprise Voice, users can use their computers or desktop IP phones as their
primary business phones; Enterprise Voice can also extend business calls to mobile devices.
Figure 40
Users with Office Communicator 2007 R2
as their desktop client can place and
receive calls using their corporate
numbers from many different locations.
Users can call colleagues on the
corporate VoIP network or PBX, as well as
contacts at traditional phone numbers on
networks outside of their corporation.
Click to call from a PC
Calls can be initiated directly from the contact list in Communicator, or in other applications where
presence information is shown. The ribbon in Office Outlook 2007 has a Call option, which enables users
to reply to e-mails with a phone call. If any Web pages or other documents have a tel: notation within
them, users can click these links and automatically initiate a call.
Simultaneous ring
An incoming call will ring all of a user’s active Office Communications Server endpoints simultaneously.
Users can also specify one additional PSTN number to ring at the same time. This enables users to
answer calls on the most convenient device at any given time, including their home and cellular phones.
Incoming calls
Users are alerted to incoming calls on all active Office Communications Server endpoints simultaneously
via customizable ring tones on IP phones and via a notification similar to an instant message on PCs. The
notification includes the caller’s name when available from the corporate directory or the user’s contact
list, and allows the user to answer the call, or dynamically redirect it to voice mail or another number.
Users can also respond to calls from other Office Communication Server users with an Instant Message
(see Figure 41).
Figure 41