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Office Communications Server 2007 R2 Product Overview – v 2009.1.30 18
Save templates to speed
conference call setup
The Office Communications 2007 R2
Attendant console allows users to save
a group of contacts into a conversation
template and to initiate conferences
with that group by selecting the
template (see Figure 18). This allows
users to initiate conference calls they
use often with a single, timesaving
step.
Figure 18
Take notes during a call
During a conversation, users can select the notes
box to take notes regarding the caller (see Figure
19). Call notes are automatically saved in the
Office Outlook 2007 Conversation History folder,
which allows users to easily search through the
notes at a later time and forward them to
colleagues. Users can also e-mail call notes to
colleagues directly from the note window.
Figure 19