User Guide

 Gives you the option of keeping or removing your personal files
For info on resetting your Surface, see Restore, refresh, or reset Surface Pro or Surface 3.
If you still have a problem
If you still have a problem with your Surface Cover, contact us.
I’m having trouble with backlighting or the touchscreen brightness keys
Solution 1: Adjust the keyboard backlighting
Adjust the keyboard backlighting with the brightness keys on your Cover. To decrease the
backlighting, use the key. To increase backlighting brightness, use the key.
Notes
 If you don’t see these keys on your Cover, it doesn’t have backlighting. For more info, see Find
out which Surface keyboard you have.
 The and keys on the Type Cover control brightness for the keyboard backlighting only.
 On the Surface 3 Type Cover, you can use the and keys to dim or brighten the screen. To adjust
the brightness of the screen if you’re using a different Cover, see The Surface touchscreen.
Solution 2: Make sure you have the latest updates
Installing the updates may be all you need to get you going again.
 With the Cover attached, install the latest Surface and Windows updates. See Install Surface and
Windows updates to learn how.
Solution 3: Restart your Surface
1. Swipe in from the right edge of the screen and tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer
down, and click Settings.)
2. Tap or click Power > Restart.