User's Manual
Product and safety information
Network services and costs
You can only use your device on the CDMA 800, CMDA1900, LTE 700,
1700/2100; WCDMA 850, 900, 1900, 2100; and GSM 850, 900, 1800,
1900 MHz networks. Support for LTE networks may have been
disabled on your device depending on your country or service
provider. You need a subscription with a service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or
receive calls, send or receive messages or use mobile data
connections. To make sure your phone works seamlessly
when full 4G/LTE service is not available, it is recommended
that you change the highest connection speed from 4G to 3G.
To do this, swipe left on the start screen, and tap
Settings >
cellular. Switch Highest connection speed to 3G.
For more info, contact your network service provider.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
• Switch off the restrictions in your phone, such as call restriction,
fixed dialing, or closed user group.
• Make sure airplane mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press
.
4. Select
.
5. Select
.
6. Enter the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your
phone supports internet calls. The phone may attempt to
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