Xbox 360 Controller Messenger Chatpad Instruction Manual
english
 7
TROUBLESHOOTING
If you encounter problems, try the 
possiblesolutionsprovidedbelow.
Keypad Uses Incorrect  
Language Set
TheChatpadkeypadispre-congured
foraspecicsetoflanguage
characters. To determine the language 
set for your Chatpad, see the sticker 
ontheundersideofthedevice.
Keypad Doesn’t Work
Make sure Chatpad is connected 
securely to your controller.
Voice Chat Doesn’t Work
Make sure your headset connector is 
plugged in securely and that 
Chatpad is connected securely to 
your controller. Check the mute 
button on the headset control to 
make sure the microphone is on.
Make sure that the mute function in 
the Xbox 360 console is not 
activated.Conrmthatyouare
properly signed into Xbox LIVE and 
thatFamilySettingsorprivacy
settingsarenotpreventingvoice
communication.
IF YOU NEED MORE HELP
Go to www.xbox.com/support or call 
XboxCustomerSupport:
UnitedStatesandCanada: 
 1-800-4MY-XBOX(1-800-469-9269) 
 TTYusers:1-866-740-XBOX 
 (1-866-740-9269)
Do not take your Xbox 360 console 
or its accessories to your retailer for 
repairorserviceunlessinstructedto
do so by an Xbox Customer Support 
representative.
!
Do Not Attempt Repairs
  Do not attempt to take apart, 
service,ormodifytheXbox360
console, power supply, or its 
accessories in any way. Doing so 
could present the risk of serious 
injuryordeathfromelectric
shockorre,anditwillvoid 
your warranty.










