Getting Started Guide

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If you still have a question, see the following Microsoft support options.
Product Name: Microsoft Hardware Devices
OEM Distributed: If this product came with a new computer or device, the hardware manufacturer provides
technical support. Please contact your manufacturer directly for support.
Self-Help Support: Search our Knowledge Base, watch videos for solving common problems, and download
available updates by visiting http://support.microsoft.com.
Chat and E-mail: Chat immediately, or send an e-mail message to a Microsoft Support Professional by
visiting http://support.microsoft.com.
Note that e-mail response may be delayed by several hours.
Phone Support: In the United States, call [phone]
In Canada, call [phone]
For all other regions, see the “International Technical Support Numbers” later in this
section.
TTY Users: In the United States, call [phone]
In Canada, call [phone]
For all other regions, see the “International Technical Support Numbers” later in this
documentation.
Conditions: Microsoftsupportservicesaresubjecttothen-currentprices,terms,andconditions,
whicharesubjecttochangewithoutnotice.Tollchargesmayapplytoallnon-toll-free
numbers listed.
Note For regional support policy details and more, go to http://support.microsoft.com/international.aspx
andselectyourcountryorregionfromthelist.IfthereisnoMicrosoftsubsidiaryofceinyourcountryor
region, please contact the establishment from which you obtained your Microsoft product.
Limited Warranty
IMPORTANT—PLEASEREADTHISLIMITEDWARRANTYCAREFULLYTOUNDERSTANDYOURRIGHTSANDOBLIGATIONS!
The term “Hardware Device” means the Microsoft hardware product. The term “You” means either an individual or a single
legal entity who will be referred to in this Limited Warranty as “You” and “Your”.
A. WARRANTIES.
1.ExpressWarranty.SubjecttothetermsandconditionsofthisLimitedWarrantyandinlieuofanyother(ifany)express
warranties, Microsoft warrants that under normal use and service, on the date of acquisition as shown on Your receipt or
similar proof of payment and for the next i) 90 days for the SOFTWARE and ii) period of time stated below for the applicable
HardwareDevice(hereaftereachdenedasthe“WarrantyPeriod”),thattheSOFTWAREandHardwareDevicewill
substantially conform with the accompanying Microsoft packaging and documentation. As to any defects discovered after
the Warranty Period, there is no warranty or condition of any kind.
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