User guide

Table Of Contents
3M™ Digital Library Assistant User Guide
Problem Solution
Check the Data Manager software setup to make sure that
any new circulation system records were added to the
shelf-order and/or search lists. This usually requires
generating new lists from your circulation system and
exporting them to a memory card.
If applicable, make sure that the correct barcode filter was
exported to the memory card. In addition, you can use the
DLA’s admin menu Barcode Filter Test to test the barcode
filter that is on the memory card.
“Item not in database” message will not affect the data
collection function. You can still collect data and save it to
the memory card.
The Find function does not locate the item. The item that you are trying to find must be on one of the
shelf-order or search lists located on the memory card.
The find criteria must occur at the beginning of the field(s).
If a title is entered as find criteria, you must include all the
characters at the beginning of the title (including any
articles such as “a”, “the”, and “an”).
DLA is not reading any tags Make sure the Tag Protocol setting is set for the type of
tags used at your site. For more information on Tag
Protocol settings, see Changing the Tag Protocol setting on
page 34.
The DLA is not reading all of the items. Determine which items are not being read and/or why they
aren’t being read:
Metal shelf dividers – items must be separated by 0.5 in.
(1.3 cm) from metal shelf dividers.
Metallic book covers – metallic materials used in some
book covers can interfere with tag reading.
Improper antenna positioning – see Shelf reading basics on
page 36 for more information.
Moving the DLA too fast – move the DLA at a rate of about
one item per beep when the pacing tone is heard. (See
Shelf reading basics on page 36 for more information.)
Make sure the Tag Protocol setting is set for the type of
tags used at your site. For more information on Tag
Protocol settings, see Changing the Tag Protocol setting on
page 34.
Damaged tags
Missing tags
Thin items
Battery life seems too short
(Model 802)
Handheld Model 702 and Model 802
Excessive use of the screen backlight option will reduce
battery life.
Battery life seems too short
(Model 803/804)
Handheld Model 803/804 hardware
When not in use, remove the battery to conserve the
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