User guide

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Table Of Contents

3M™ Digital Library Assistant Software License
- 3M Library Systems
Overview
- DLA Home screen menu selections
- Frequently asked questions
- Related documents
Getting Started
- DLA hardware components
- Using DLA front panel controls and indicators
- Before using the DLA for the first time
- Installing DLA software
- DLA reset procedure
  - To reset the DLA
    - Handheld Model 803/804 reset procedure
    - Handheld Model 702 and Model 802 reset procedure
Staff-level setup options
- Accessing staff setup options
Setting general options
- Adjusting the sound volume
- Changing the item width setting
  - Item width recommendations
- Selecting a language
- Changing the Reader Timeout setting
- Changing the Items Order Right-to-left setting
- Enabling Check Shelf alerts
- Enabling Backgound inventory
- Changing the Verify setting
  - Enabling the Verify option
  - Identifying security status
- Changing the Time and Date settings
  - Handheld Model 803/804
  - Handheld Mode 702 and Model 802
- Setting screen contrast
  - Handheld Model 803/804
  - Handheld Model 702 and Model 802
- Setting screen alignment
  - Handheld Model 803/804
  - Handheld Model 702 and Model 802
- Setting the find function default prefix
  - To set a default prefix (Handheld Model 803/804)
  - To set a default prefix and keyboard type (Handheld Model 702 and Model 802)
- Using the Setup Lists screen
Administrator level setup options
- Accessing the Admin menu
- Using the administrator setup options
- Tag Data Format option (Model 803/804)
- TDFM Status option (Model 803/804)
- End Admin Mode option
Shelf reading basics
- Straightening the shelf
- Aligning the antenna
- Adjusting the antenna
- Separating the tags from metal
Practice exercise
Managing the DLA work flow
- Best practices
  - Shelf order lists
  - Updating lists
Customizing the DLA item display information
- Missing information
- “Item not in database” message
- Typical DLA display information
- Typical DLA work flow
Performing tasks
- Preparing the DLA for user
  - Checking the battery charge
  - Checking lists
- Battery management
  - Handheld Model 803/804
    - Battery-use recommendations
  - Handheld Model 702 and Model 802
    - Battery-use recommendations
- Common DLA tasks
Using the Check Shelf Order function
- Before you begin…
Using the Collect Data function
- Before you begin…
- Collection display features
- Step 1—Use the Collect Data function to collect item IDs
  - When the DLA reads an item for the first time
  - When the DLA reads a search item for the first time
    - If the item is already on the display list and you read the item again:
- Step 2—Save the collected data to a collection category
  - Duplicate data
- Clearing the IDs from a collection category
Using the Pull Items function
- Overview
  - Each time you import pull results
Using the DLA to locate and pull items
- Step 1—Select a pull list
  - Between option selection criteria
    - If the items are stored in shelf order
    - If items are stored in random order
- Step 2—Use the DLA to find items on the pull list
  - Finding items with the Between option ON (selected)
    - Distance Indicator
    - If the item is not shelved correctly
  - Finding items with the Between option OFF (deselected)
    - If the item is not shelved correctly
- Step 3—Remove the pulled items from the pull list
  - To remove an item from a pull list
- Restoring pull lists
  - To restore a pull list
    - In the example shown at right
Using the Sort-and-shelve function
- Overview
- Method 1—Temporary storage and shelving of returned items
  - Optional Shelve function
- Method 2—Fine sort “in-house” items on a cart and then shelve
  - Optional- If you are shelving “in-house use items”
- Method 3—Place unsorted items on a cart and shelve
Using the Find Items function
- To use the Find function
  - Step 1—Use the Specify Criteria screen to enter the item that you want to find
    - Find criteria
  - Step 2—Use the DLA to help locate items
Using the Search for Items function
- Procedure
Using the Shelve Items function
- Before you begin…
- Distance indicator
- Step 1—Use the DLA to find the correct shelf
- Step 2—Use the DLA to find the shelf location
Using the Change Security function
- Procedure
Using the Show Item Info function
- Procedure
Only for libraries using location tags
Using the Check Location function
- Procedure
Using the Check Location+Order function
- Procedure
Using the Inventory Location function
- Procedure
Troubleshooting
- DLA startup problems
DLA staff training
- About staff training
- Staff training outline
Warranty
3M Service
- Information to gather
- 3M Service phone numbers
- 3M Library Systems Web Site

3M™ Digital Library Assistant User Guide

Troubleshooting

This section includes solutions to some common problems that may occur.

DLA startup problems

Problem Solution

The DLA does not appear to work.

The power will not come on (screen remains blank).

Lines appear on display or the display appears distorted.

The DLA Home screen does not appear.

Perform the DLA Reset Procedure described in the 3M™

Handheld RFID Reader Owner's Manual.

Insert a fully charged battery into the DLA and follow the

startup instructions (See the 3M™ Handheld RFID Reader

Owner's Manual.)

The DLA displays “No Database” or “Invalid Database”

messages when you insert a memory card.

Invalid Database

Invalid database found on

memory card.

Export data to memory

card again.

DLA_061

No Database

No database found on

Memory card.

Insert a memory card with a

Valid database.

DLA_053

Either of these two messages is usually the result of

corrupted data on the memory card.

Problem

This data corruption is usually the result of removing the

memory card from the memory-card drive before the Data

Manager export is complete.

-or-

Not using the Windows Eject command before removing

the memory card from the Data Manager memory-card

drive.

Solutions

Try the export procedure again.

If the DLA continues to display database error messages

when you insert the memory card, reformat the memory

card.

(See the 3M™ Handheld RFID Reader Owner’s Manual for

format instructions.)

3M recommends using only SanDisk memory cards

and SanDisk memory-card readers for use with the DLA

and Data Manager software.

Some of the information on the DLA display is missing.

For example, the first line (primary information) may be

missing but the second line is okay.

Check the Data Manager software export log for instances

of missing primary and/or secondary information fields. The

error log allows you to trace the problem back to an

individual record.

Check for missing primary and/or secondary information

fields in the list files generated by your circulation system.

You may want to correct any errors in your circulation

system item records.

Occasionally, a corrupted memory card can result in

missing display information. If this occurs, format the

memory card. See the 3M™ Handheld RFID Reader

Owner’s Manual for information.