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 Arbitration Fees and Incentives.
1. 
and pay the AAA’s and arbitrator’s fees and expenses. If You reject Microsoft’s last written


the arbitrator awards You more than Microsoft’s last written offer, Microsoft will give You



Your claim in arbitration. The arbitrator will determine the amount of fees, costs, and
expenses unless You and Microsoft agree on them.
2. 
and the AAA’s and arbitrator’s fees and expenses.
3. Disputes Involving Any Amount. In any arbitration You commence, Microsoft will seek



fees and expenses. Microsoft will not seek its attorney’s fees or expenses from You
in any arbitration. Fees and expenses are not counted in determining how much a
dispute involves.
 
Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related
Disputes.
  To the extent permitted by law, any claim




permanently barred.
 Severability.
to all or some parts of a dispute, then it will not apply to those parts. Instead, those parts will
be severed and proceed in a court of law, with the remaining parts proceeding in arbitration.
If any other provision of Section 8 is found to be illegal or unenforceable, that provision will be
severed with the remainder of this Section 8 remaining in full force and effect.
9. This warranty is valid only in the United States of America and Canada.
Microsoft’s address in the United States: Microsoft Corporation, One Microsoft Way, Redmond,
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
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