User's Manual

Any dispute not resolved by informal negotiation or in small claims
court will be resolved only by individual binding arbitration under
the Federal Arbitration Act before a neutral arbitrator whose
decision will be final—not before a judge or jury, and not in a class
action lawsuit or a class, representative, or private attorney general
proceeding of any kind. The American Arbitration Association will
conduct the arbitration under its Commercial Arbitration Rules. The
Limited Warranty’s arbitration clause contains the rest of the terms,
instructions, and forms for notifying Microsoft of a dispute or
commencing arbitration.
For Australian Consumers
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Microsoft’s address in Australia: Microsoft Pty Ltd, 1 Epping Road,
North Ryde NSW 2113, Australia.