User manual

For Assistance 136
Virgin Mobile Account Info and Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more info about your Virgin account, as well as other Virgin services, visit us at
www.virginmobileusa.com.
Manage your account
Access information about your account. You can:
● Check your minutes
● Add money (Top-Up)
● Change plans
● And more
From your phone
■ Access your account from the special My Account app. On the home screen, swipe left, and, tap
My Account.
From your computer
■ Log in with your phone number and account PIN at www.virginmobileusa.com.
Top-Up your account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at
thousands of retailers and add money to your account from your phone or by logging in at
www.virginmobileusa.com.
Auto Pay:
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card
or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing,
IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by
logging into Auto Pay at www.virginmobileusa.com, and adjusting your payment settings.
From your phone:
On the home screen, swipe left and tap My Account, or on the home screen, tap , dial *729 and tap
call.