User manual
Table Of Contents
- Contents
- For your safety
- Get started
- Basics
- People & messaging
- Calls
- Call a contact
- Use speed dial to call your favorite contacts
- Call the last dialed number
- Use your voice to make a call
- Silence an incoming call
- Reply to a call by a text message
- Make a conference call
- Forward calls to another phone
- Forward calls to your voice mail
- Call your voice mailbox
- Use call waiting
- Block calls and messages
- Contacts
- Social networks
- Messages
- Calls
- Camera
- Maps & navigation
- Internet
- Entertainment
- Office
- Phone management & connectivity
- Troubleshooting and support
- Find your model number and serial number (IMEI)
- Product and safety info
- Network services and costs
- Make an emergency call
- Take care of your device
- About Digital Rights Management
- Battery and charger info
- Small children
- Medical devices
- Implanted medical devices
- Accessibility solutions
- Hearing
- Protect your device from harmful content
- Information on health
- Vehicles
- Safety and texting while driving
- Potentially explosive environments
- Certification information (SAR)
- Support messages
- Care
- Copyrights and other notices
Troubleshooting and support
When you want to learn more about your phone, or if you're unsure how your phone should work,
there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional
instructions. On the start screen, swipe left, and tap Nokia Care.
You can also go to www.nokia.com/support, where you can find:
• Troubleshooting info
• Discussions
• News on apps and downloads
• Software update info
• Further details about features and technologies, and the compatibility of devices and
accessories
Troubleshooting and discussions may not be available in all languages.
If your phone freezes
Try the following:
• Press and hold the power key for about 10 seconds. The phone restarts.
• Update your phone software.
• Reset your phone. This restores the factory settings, and erases all your personal content,
including apps you've purchased and downloaded. On the start screen, swipe down from the top
of the screen, and tap ALL SETTINGS > about > reset your phone.
If your issue remains unsolved, contact your network service provider or Microsoft Mobile for repair
options. Before sending your phone for repair, always back up your data, as all personal data in your
phone may be deleted.
Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial
*#06#.
© 2014 Microsoft Mobile. All rights reserved.
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