User manual

40 Copyright © 2004 Nokia
12 Prepaid services
Depending on your service provider, you may have either prepaid service or Minute Manager.
Check with your service provider to determine which of these services, if any, applies to you.
If you have Minute Manager, disregard this chapter and see “Minute Manager” on page 42
for more information.
With prepaid service, you buy wireless network services in advance. Your phone works the
same way it did before, with some additional features. You can check your prepaid balance,
add money to your account, and call customer service.
Prepaid service may not be available from your wireless service provider. Contact your
service provider for details.
• ACTIVATE AND DEACTIVATE
After you sign up with your service provider for prepaid service, you can access the Prepaid
menu in your phone. This menu appears on your screen only if you have activated the service.
To activate prepaid services, at the start screen, enter *#7766#.
To deactivate prepaid services, at the start screen, enter *#77633#.
• SAVE YOUR ACCESS NUMBERS
For convenience, you can save the prepaid service access numbers in your phone. Contact your
service provider for the access numbers.
1 From the menus, select Prepaid > Save access phone numbers > Replenish
phone number.
2 Enter the replenish number from your service provider; then select OK.
3 Select Balance phone number.
4 Enter the balance number from your service provider; then select OK.
5 Select Customer service phone number.
6 Enter the customer service number from your service provider; then select OK.
• CHECK YOUR BALANCE
Note: When no more charging units or currency units are left, calls may only be
possible to the emergency number programmed into your phone (for example, 911
or other official emergency number).
1 From the menus, select Prepaid > Check account balance.
2 If you have not already saved the balance number under Save access phone numbers,
enter the balance number and select OK.
The phone calls the balance number.
3 Follow the prompts from the operator.