User`s manual

A-6
Prompts and Messages
List of Prompts and Messages
Bank entry required
This message displays if you try to begin a transaction without
declaring an opening bank amount for your cash drawer. Press
[Clear] to continue and enter the opening bank amount with a
[Media Loan] type tendering key.
Begin a new guest check?
This prompt displays if the UWS is programmed to confirm
beginning a new guest check. Press [Enter] to begin a new check
or [Clear] to cancel.
Busy
This message displays during any type of credit authorization if
the processor’s phone number is busy. Wait a few minutes and
try again. If the problem persists, do the following:
❏ Check the driver configuration information (including
correct phone number and prefix) in POS Configurator.
❏ Connect a telephone to the phone jack used by the driver,
then dial the phone number and see if the call goes through.
❏ Contact your support representative.
CA authorization read failed
Programming error. Contact your support representative.
CA internal error
Programming error. Contact your support representative.
CA/EDC format error <-###>
This message displays during any type of credit authorization if
the credit card driver did not receive correct information from
3700 POS. Try the authorization again. If the problem persists,
write down the error number <-###> and contact your support
representative. You can perform a manual authorization for the
current check.
Call for manual authorization
This message indicates that the credit card processor will not
approve the transaction electronically. Call the credit card
processor for further instructions.