User`s manual

10-4
Tip Operations
Introduction
Tips Handling
The system can keep track of all tips employees receive. To
assist with IRS reporting requirements, the system also records
tips paid to employees.
There are several types of tips. Each is described below.
Direct and Indirect Tips i
Direct tips are cash tips that a customer gives directly to an
employee. Indirect tips are cash tips that an employee splits
with other employees, such as a bus person.
Employees record their cash tips in the system using an
[Indirect Tips] or [Direct Tips] key.
Charged Tips
Charged tips are tips added to a charge slip, such as a credit
card voucher or room charge slip. Charged tips are credited to
the check employee.
The system can be programmed to automatically record a
charged tip when the guest check is tendered.
Service Charge
A service charge is any gratuity posted to a check, such as a
room service or delivery charge. Direct and indirect tips are
not
service charges.
The system records a service charge when the guest check is
service totalled or tendered.
Autogratuity
An autogratuity is a service charge that is automatically posted
to a guest check. An autogratuity affects all items that are
linked to it. Employees can remove an autogratuity with the
[Exempt Auto Service Charge] key.
Percentage autogratuities are different from regular percentage
service charges. A 15% autogratuity is constantly updated, even
when checks are split; a 15% regular service charge is applied
once, at the end of a transaction.
Tips Paid
Tips paid are tips that have been paid out to the check
employee. Check employees are paid the value of their charged
tips in cash at the end of their shift.