User`s manual

3700 User’s 9-25

Tender a Guest Check

Suspend Credit Authorization

Notes

General

Information

An authorization request can only be suspended from the UWS that made the

request.

The system displays the status of the suspended credit authorization requests in the

detail section of the display screen. The statuses are: pending, approved, declined,

queued, and error.

Example

It’s a busy night and Jorge has three checks to close. Two paid with cash and one

with a credit card. Jorge picks up the guest check for the credit card first and

requests a credit authorization. When the system displays the prompt Waiting for

authorization, he presses [Service Total] which suspends that check. He then picks

up the second check and closes it to cash. He does the same thing with the third

check. He then picks up the first check. Authorization has been received and the

credit card voucher prints.

“Suspend/Resume” on page 3-13