User`s manual

9-24
Tender a Guest Check
Suspend Credit Authorization
Suspend Credit Authorization
Depending on system programming, you may be able to process
other transactions, such as beginning another check, while
waiting for a credit authorization. The credit authorization
processes in the background while you work.
Steps
1. Pick up a guest check and perform an initial or credit
authorization.
The system displays
Waiting for authorization.
2. Press [Service Total].
The system returns to the default sign in screen. At this point,
you can begin another transaction.
3. When the authorization comes through, the credit card
voucher prints in one of two ways, depending on system
programming:
❏ It prints as soon as the authorization is received.
❏ It prints as soon as you pick up the check again
(provided that the authorization has been received).
4. If the voucher does not print, one of the following happens
instead:
❏ The message Waiting for authorization displays. This
means the authorization is still in progress. Wait for the
authorization, or repeat Steps 2 and 3.
❏ An error message displays, saying the authorization was
declined. Press [Clear] and inform the customer.
Note
You cannot suspend an authorization while in Filter
Seat mode.
Service
Total