User`s manual

3700 User’s 7-15
Correct a Mistake
Edit a Closed Check
Notes
General
Information
You must always use a [Tender] key to exit Edit Closed Check. A [Service Total] key
is not allowed.
If you want to reprint a closed check after making changes to it, but the [Tender] key
you use to close it again is not programmed to print, do this: first close the edited
check with a [Tender] key, then reopen it and press [Reprint Check].
Example
Samantha just closed the guest check for the couple at table 8, who paid with cash.
Samantha brings the check back to the table with the change. As she puts the
change down, the woman smiles apologetically and says that she actually needs to
pay with her credit card so that she has enough cash on hand to pay the babysitter
when she gets home. Samantha, who has babysat in the past and knows how much
sitters prefer cash to IOUs, tells the woman it’s no problem.
Samantha takes the credit card, presses [Edit Closed Check] and enters the check
number. The closed check appears on the screen. She presses [Void] twice to
remove the cash tender. She then enters the amount due (the amount of the check)
and presses the correct [Credit Card] key.
She follows the usual credit card authorization process, and the voucher prints.
Samantha leaves the check open on the UWS (since she cannot service total a
closed check) and takes the credit card and voucher back to the woman. The
woman adds a tip and signs the voucher, and Samantha returns the cash to her. At
the UWS, Samantha finalizes the credit card transaction.