User`s manual

7-12
Correct a Mistake
Edit a Closed Check
Edit a Closed Check
This key re-opens a closed guest check and allows you to change
the following:
❏ payment method
❏ tax exemption status
❏ auto service charge
❏ charged tip
❏ cover count
❏ guest check ID
Some of the steps below require you to void a tender/media
entry before you can re-enter correct information. If your
system has Touch Void enabled, void entries like this:
❏ Press Void.
The check detail changes to display only those items that
can be voided:
❏ In the check detail, touch the item you want to void, then
press [Void].
The system voids the item.
If your system does not have Touch Void enabled, simply press
[Void] twice to remove the last tender/media entry. If the entry
you want to void was not the last one, keep pressing [Void] until
you reach the entry you want. (You will need to re-tender all the
entries you voided.)
Opening a Closed Check
Follow these steps to open a closed check. Then refer to the
steps below to edit a particular item.
1. Type the guest check number and press [Edit Closed Check].
The system displays the check’s payment information and
prompts
Edit this closed check?
2. Do one of the following:
❏ If this is the correct check, press [Enter] to confirm.
The check displays on the screen.
Edit
Closed
Check