User`s manual

3700 User’s 7-9

Correct a Mistake

Void an Item

Notes

General

Information

You cannot use Last Item Void to void entries after a PMS posting.

Examples

Samantha was just told by the kitchen that they are out of the lasagna she ordered.

Samantha picks up the check and presses [Void] [Entree] [Lasagna]. The system

prompts her for authorization since she’s not authorized to void items from a

previous service round. Her manager enters an ID number to complete the void.

Jorge posts a Grapefruit Juice to a guest check and service totals. He then realizes

he posted it to the wrong check. Jorge picks up the check, touches Grapefruit Juice

in the transaction detail, then presses [Void]. The item is voided.

Reports

This feature is noted in the following reports. It is also noted in any report that

includes tracking groups.

“Return an Item” on page 7-10

Report

Fields

Error Corrects Mgr Voids Voids

Cashier Reports ✓✓✓

Employee Detail Reports ✓✓✓

RVC Sales Detail Reports ✓✓✓

Serving Period Reports ✓✓✓

System Sales Detail Reports ✓✓✓