User`s manual

7-8
Correct a Mistake
Void an Item
Direct Item Void
1. Press [Void].
2. Press the [Menu Item] key for the item you want to void.
The voided item posts to the check detail as a negative value
(a “V” appears next to the amount), and the balance due
decreases by that amount. A reason, if used, also appears in
the check detail, as shown below:
Possible variations in these steps:
If the item you’re voiding was entered in a previous
round, the system may prompt you for a reason. Enter
an appropriate reason from the list that displays.
If nothing happens, or the UWS simply beeps, your
revenue center has Touch Void enabled. To void an item,
see “Touch Void” on page 7-7.
Message What it Means Action Required
AUTHORIZATION, ENTER ID
NUMBER
You are not privileged to void this
item.
Have an authorized
person enter their ID
number, or press [Clear] to
cancel.