User`s manual

3700 User’s 7-3
Correct a Mistake
Introduction
Limited Last Item Void
To perform a last item void, press the [Void] key twice. This
voids the last item ordered (the item at the end of the list in the
transaction detail).
There are several restrictions that can be placed on voids. Last
item void only applies to current round entries. Limited last
item void allows the employee to void only the last item entered.
Previous round void requires a specific privilege and may
require the employee to enter the reason a menu item is being
voided.
This feature allows an employee to void only the last
transaction item posted (menu item, discount, service charge, or
tender/media). With this option enabled an employee who does
not have current round void privileges can void only the last
item posted in the current round. If an employee attempts to
perform a last item void on more than one menu item the
employee will prompted for authorization.
A menu item, in this context, means any parent menu item and
all of its condiments and item discounts.
An employee may use the last item void more than once during
a transaction, but may only void the item that was just posted.
The setting of Void Last Item Only does not in any way affect
privileges to void items on a previous round.
Current Round Voids
When you void an item in the current service round, the system
simply erases it from the transaction detail. Nothing prints. You
must be privileged to void current round items.
Previous Round Void
If touch void is used for an item entered in a previous round, the
system may be programmed to display a prompt window with a
list of reasons for the void. If so, the employee must enter the
reason number to complete the void. Employees must be
specifically privileged to void items from previous rounds.
Quantity Voids
If an item is ordered as a group (e.g., 5 Cokes) and the group is
selected and void is pressed, the user will be prompted to enter
the number of Cokes to void. If Do not consolidate is disabled,
the user will not be prompted and 1 item will be voided.
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