User`s manual

6-6
Guest Check Adjustments
Post an Open Discount
Notes
General
Information
To void a percentage discount in a previous service round, you must use Void/Edit or
TouchVoid. You cannot do a direct item void of a percentage discount that was
entered in a previous service round.
You cannot use the [@/For] key with percentage discounts. If you try, the system
prompts AT entry not allowed with percentage discount.
Examples
A customer wants to redeem a $2.50 discount coupon. The manager picks up the
customer’s guest check, press [2.5] [Open $ Discount], then service totals. The
discount posts to the check.
After a customer complaint, the manager decides to take 30% off the guest check.
She picks up the check and presses [30] [Open % Discount], then service totals.
The discount posts to the check.
Reports
Open discounts are noted in the reports listed below. They are also noted in any
report that includes tracking groups.
Related
“Post a Preset Discount” on page 6-7
Report
Fields
Item
Discount
Other
Discount
Subtotal
Discount
Total
Discount
Cashier Reports ✓✓✓
Consolidated System Menu Item Sales Detail ✓
Employee Detail Reports ✓✓✓
RVC Menu Item Sales Detail Reports ✓
RVC Sales Detail Reports ✓✓✓
RVC & System Group Sales Detail Reports ✓✓
RVC & System Group Sales Summary Reports ✓
RVC & System Menu Item Sales Summary Reports ✓
Serving Period Reports ✓✓✓
System Menu Item Sales Detail ✓✓
System Sales Detail Reports ✓✓✓