User's Manual

Table Of Contents

Helios Installation Guide

Typically, the new hub IP address should correspond to the IP address within the subnet of

your VMS network (the first three sets of numbers match). For example, should some of

your network devices be assigned an IP address similar to: 192.168.100.2, 192.168.100.5 or

192.168.100.10, then a viable Hub IP address could be 192.168.100.150 or perhaps

192.168.100.8. This allows other devices within your local network, including the NVR, to

communicate with each other.

Input the desired IP address and click Update. (if a dialog box warns that you will need to

restart the hub, just click ok and continue)

After updating the “Configure Hub IP Address menu”, you will be directed to the previous

menu, System Setup.

You will then need to click Apply here as well to apply the IP address change you previously

made. You should then see a dialog alert informing you that a system reboot is required,

since the video hub will not be configured for the new IP address until a reboot is complete.

To perform the required reboot, navigate to the Hub Status tab, scroll down, and click to

restart the hub. (You may need to verify/confirm that setting a second time) Close the

HTML browser window, wait approximately 1-2 minutes for the restart process to complete.

You can now attempt to access the hub on the newly configured IP address. Note that

you will need to change back the IP settings of your computer to match the IP range of

the new video hub IP address, before you will be able to access the hub.

The administration login screen should again appear. If there is a problem, and you are

unable to connect to the video hub, then double check that you have changed the IP

address settings of your computer to match the range of the video hub’s “new” IP address.

If you are still unable to access the hub, it is possible that both the “apply” or the “update”

button may not have been clicked during IP address change procedure on the video hub. If

this is the case, the IP change process will need to be repeated.