User`s manual

4.7.1 Device Information
This section contains a summary with various information about SP1200A
including firmware version. The Data file for support allows you to download
the SP1200A data file with specific support information. This is an XML file
with certain customized support information like the serial number etc. Users
may send us this information together with a support request. It will help us to
locate and solve your reported problem.
Figure above displays the SP1200A activity. From left to right the connected
user(s), IP Address (from which host the user comes from) and its activity
status is displayed. RC means that the Remote Console is open. If the Remote
Console is opened in exclusive mode the term (exclusive mode) is added. To
display the user activity the last column contains either the term ‘active’ for an
active user or ‘30 min idle’ for an user who is inactive for a certain amount of
time.
64