Specifications
My computer will not recognize the drive
Make sure the software for your drive is installed, following the instructions in this manual.
Disconnect the drive and power the unit off. Wait 15 seconds, then power your drive back on.
Wait 5 more seconds, then reconnect the drive to your computer system.
When I try to burn CDs, I get a “Sense Key” error or other burning failures
This is usually caused by burning at faster speed than the media allows. Make sure the media
you are writing to is compatible with the speed you are trying to burn. Here are some sugges-
tions to successful burning: try lowering the burn speed down and if you are burning to CD-R
media; choose “Write CD” option instead of the “Write Session” option; Increase the Disk
buffer size in the CD Burning application.
My DVD burns keep failing. Why?
There are many brands of DVD media, not all of which are compatible with all DVD mecha-
nisms. Please try a different brand of media, and check with www
.MicroNet.com for the latest
compatibility information.
Can I use my USB CDRW/DVD-RW through a USB hub?
Yes, As long as the hub is a powered hub since bus powered hubs do not work with mass stor-
age devices. For best results, MicroNet recommends running directly off of the USB port on the
computer
The computer will not boot from a FireWire or USB CD
Booting from Firewire is currently supported on all Firewire enabled Macintosh computer
except towers with PCI graphics, as well as some PCs with supported BIOS. You cannot
presently boot your Macintosh from a USB peripheral, although this may be supported
by future MacOS releases. Please check our website at www
.MicroNet.com for the latest
updates.
My Drive is not recognized by my burning software (MacOS9)
Please go into your Extensions Manager and at the top change your Selected Set to "Mac OS 9.x
All". Create a “Duplicate Set" of these extensions, then scroll down to the “FireWire Authoring
Support” extension and uncheck it (if enabled.) Next, Reinstall your burning software and
reboot. Once you are back up to your desktop, open Toast and your drive should now be recog-
nized.
I can’t burn CDs from iTunes (MacOS9)
Some burning programs disable Apple’s extensions when installed. If you enable Apple’s USB
Authoring Support and Firewire Authoring Support, iTunes will be able to see the recorder.
Note that iTunes may not be compatible with your drive- Please check www.apple.com/iTunes
for more information.
I have a problem not listed on this page
MicroNet offer additional troubleshooting resources on our website at
www.MicroNet.com/support/faqs. If the problem still persists, please call our support hotline
at 310-320-0772.
TROUBLESHOOTING
Please Be sure to turn ON
your MicroNet Storage Device before connecting it to your computer
For additional troubleshooting information please visit our webste at
www.Micronet.com
To avoid corruption or loss of data, never disconnect your drive while transferring data
Page 2 Page 7
The following steps must be performed to properly install your drive:
1. Set Drive Jumper Settings
The mode select jumpers are 6 straight angle pins located on the
rear of the DVD-R/-RW Combo drive.. By placing a jumper on
the pins, you can select the ATA device operating Mode:
Important Note: Disconnect power from your computer system before beginning installation.
2. Mount Drive
Remove computer cover and faceplate if required. Refer to your computer system’s manual for
removal information. If the DVD-R/-RW Combo drive is replacing a CD-ROM, remove CD-
ROM presently installed in your system. Place the DVD-RW Combo drive in any free half-
height drive slot at the front of your computer. (It can be mounted horizontally or vertically.)
Carefully start sliding the DVD-R/-RW Combo drive into the opening with the disc tray facing
the front of the computer. Before you push the drive all the way in you will need to connect the
IDE BUS cable, Audio cable and the Power cable on the back of the drive.
3. Attach IDE BUS Cable
Your computer system should have a primary and secondary IDE
BUS, cable with your Hard Drive most likely being the Master
on the primary BUS. Connect BUS cable as follows, assuring
that pin 1 of cable (side with red stripe) is connected to pin 1
(closest to the power connector) of the DVD-R/-RW Combo
drive's interface connector. Please remember that each BUS can
only have one master and one slave devices.
4. Attach Power Cable
Connect an internal computer power supply cable to the power
socket at the back of the DVD-R/-RW Combo drive. One side of
the plug has chamfered edges, so the power connector fits only
one way. Push plug completely into the socket making sure the
plug fits correctly
5. Attach audio cable
If you have a sound card and speakers, and would like to play
audio CDs on your computer, you will need to install a CD/DVD
audio cable. The sound cable connects to your sound card at one
end and the other end connects to the digital audio connector at
the left rear of the DVD-R/-RW Combo drive. Refer to the
instructions that came with your sound card for details on any
sound-driver software required
6. Completing the installation
After you have connected all the necessary cables, push the DVD-R/-RW Combo drive com-
pletely into the computer’s drive slot. Mount drive per your computer’s instructions. The screw
length should not exceed 3±0.5mm (measured from outside surface of side or bottom of drive
to tip of screw). Replace computer cover and all outer screws.
CC
SS
SS
LL
MM
AA
MA: Master, default position
SL: Slave configuration
CS: Cable Select configuration
INSTALLATION- Internal Hardware