Specifications

Internet/IP Licensing

For information regarding Internet/IP Licensing, please see the Known Issue in the SPS for Linux

Troubleshooting section andObtaining an Internet HOST ID.

Subscription Licensing

A subscription license is a time-limited license with renewal capability. Similar to an evaluation

license, it will expire after a set amount of time unless renewed. This renewal process can be set up

to renew automatically by following the procedure below. (Note:The subscription renewal service

requires an internet connection to access the SIOS Technology Corp. Licensing Operations server on

TCP/IP port 443.)

1. Run the following command: /opt/LifeKeeper/bin/runSubscriptionService

start

2. If prompted, enter User ID and Password (from SIOS Technology Corp. Customer

Registration)

If the previous steps run successfully, the subscription renewal service will now run, in the

background, periodically checking renewal status. If licenses are found that will be expiring in a

certain number of days (90, 60, 30, 20, 10, 5, 4, 3, 2, 1), a warning notification will be sent to syslog

(/var/log/messages), and an attempt will be made to renew the license. If a new license

activation is available (a new activation has been purchased for this system's Entitlement), it will be

automatically fulfilled and the new licenses will be installed on the system replacing the old licenses.

As long as licenses for this system are renewed (activations purchased), the service will ensure that

the licenses are upgraded on the system without user intervention.

Subscription Licensing Troubleshooting

If errors are encountered, please try the following before contacting support:

l Review the error messages in the LifeKeeper Log and syslog (/var/log/messages). The

following can be run to get messages if necessary:

/opt/LifeKeeper/bin/lmsubscribe --immediate

l Verify credentials by logging in to the SIOS Technology Corp. Licensing Operations Portal.

l Enter credentials using the following command:

/opt/LifeKeeper/bin/lmsubscribe –-login

If this works, then run the following to start the service:

/opt/LifeKeeper/bin/runSubscriptionService start

l If Password ever changes on the Licensing Operations Portal, run the following command to

update the automatic license renewal service:

/opt/LifeKeeper/bin/lmsubscribe --login

SteelEye Protection Suite for Linux33