Specifications

Troubleshooting
Symptom Suggested Action
Data Replication -
GUI does not show
proper state on
SLES 10 SP2
system
On SLES 10 SP2, netstat is broken due to a new format in /proc/<PID>/fd.
This issue is due to a SLES 10 SP2 kernel bug and has been fixed in kernel
update version 2.6.16.60-0.23.
Solution:Please upgrade to kernel version 2.6.16.60-0.23 if running on
SLES 10 SP2.
Note: Beginning with SPS 8.1, when performing a kernel upgrade on
RedHat Enterprise Linux systems, it is no longer a requirement that the
setup script (./setup) from the installation image be rerun. Modules
should be automatically available to the upgraded kernel without any
intervention as long as the kernel was installed from a proper RedHat
package (rpm file).
Data Replication -
Size limitation on
32-bit machines
When trying to replicate a drive larger than 2 TB on a 32-bit machine, the
following error may occur:
Negotiation: ..Error: Exported device is too big for me. Get 64-bit machine
Solution: If using SteelEye DataKeeper on a 32-bit machine, you cannot
replicate a driver that is greater than 2 TB in size.
Device IDs of
VMware guests
missing in
/dev/disk/by-id
During the DataKeeper create process, the disk IDs of virtual hard disks are
not appearing in the drop-down box which should contain all disks or
partitions available for replication.
VMware Device IDs are not being placed into /dev/disk/by-id, therefore
DataKeeper cannot determine what their correct IDs are.
Workaround: Manually add the drive to the following file:
/opt/LifeKeeper/subsys/scsi/resources/DEVNAME/devic
e_pattern
340Troubleshooting