FIBRE-to-SAS/SATA RAID SUBSYSTEM User Manual Revision 1.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Table of Contents Preface ................................................................................................................................6 Before You Begin .............................................................................................................7 Safety Guidelines ...........................................................................................................................................................
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.5 2.4.1 Disk Drive Status Indicators ........................................................................................................... 32 2.4.2 Lock Indicator....................................................................................................................................... 33 2.4.3 Disk Drive Installation .......................................................................................................................
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4.2 Deleting the RAID .............................................................................................................................. 85 6.4.3 Renaming the RAID ........................................................................................................................... 86 6.5 Expanding a RAID............................................................................................................................................ 87 6.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.13 Set Date and Time......................................................................................................................................138 9.14 Setup Wizard.................................................................................................................................................139 Chapter 10 Troubleshooting .................................................................................. 140 10.1 Alerts....................
FIBRE-to-SAS/SATA RAID SUBSYSTEM Preface About this manual This manual provides information regarding the quick installation and hardware features of the RAID subsystem. This document also describes how to use the storage management software. Information contained in the manual has been reviewed for accuracy, but not for product warranty because of the various environment/OS/settings. Information and specifications will be changed without further notice.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Before You Begin Before going through with this manual, you should read and focus on the following safety guidelines. Notes about the subsystem’s controller configuration and the product packaging and delivery are also included.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Unpacking the Subsystem The package contains the following items: • RAID subsystem unit • Two (2) power cords • One (1) external serial cable • One (1) RJ-45 Ethernet cable • One (1) RJ-45 crossover Ethernet cable • Two (2) external Fibre optical cables • Installation Reference Guide • Spare screws, etc. If any of these items are missing or damaged, please contact your dealer or sale representative for assistance.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 1 Introduction The RAID Subsystem The RAID subsystem is a very versatile SAS/SATA II Disk Array system, ideal for midrange and high capacity storage in Windows environments. Based on 4Gb dual Fibre Channel host interfaces, the subsystem supports the choice of SAS (Serial Attached SCSI), and SATA II (Serial ATA) drive configurations to deliver a system bandwidth of up to 700MB/sec.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 1.1 Identifying Parts of the RAID Subsystem The illustrations below identify the various parts of the subsystem. Each part will be discussed in details in the following sections of this manual. 1.1.1 Front View The front section consists of the Drive Carriers and the Smart LCD Panel. 1.1.2 Rear View The rear view consists of the Power Supplies, the Controller, the SES Module and the Optional Battery Module.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 1.2 Enclosure Chassis The RAID subsystem is a fully redundant system with hot swappable disks, cooling fans and power supplies. The chassis assembly contains 16 drive bays at the front. These drive carriers are arranged in 4 rows of 4 drives. Each drive carrier is lockable and has a lock indicator. At the rear, the chassis assembly contains two power supply, one controller module and one SES Module.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 1.3.1 RAID Features RAID Levels 0, 1, 10, 5, 6 Array Group Up to 64 LUNs Online RAID Expansion Up to 1024 Global/Local Hot Spares Drive Roaming Immediate Availability Cache Management Online Rebuild Yes Yes Yes RAID Policy Yes Yes Yes Variable Stripe Size Yes Remote Notification E-mail Dual Controller Redundancy Active - Active w/ Mirrored Cache High Availability 1.3.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 2 Physical Components 2.1 Controller Module The RAID subsystem includes a 4-Gigabit Fibre-to-SAS/SATA II Controller Module. Some of the functions the 4Gb FC-SAS/SATA controller supports are as follows: 533 MHz RISC AMCC 440SPe processor with an embedded R6 XOR engine The controller supports RAID levels 0, 1, 5, 6, and 10 Up to 1024 LUNs Online expansion & online rebuild Global / Local Hot Spares Drive Roaming Immediate RAID Availability 2.1.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.1.2 Controller Module LEDs Indicator Color SAS Expander Activity Green Solid when an expander is connected and no activity. Flashes when there is activity on the expander. Power Green Solid when power is available to the controller. FC Host A Activity Green Solid when FC Port A is up and no activity. Flashes when there is activity on FC Port A Red Solid when FC Port A is down or disconnected. Green Solid when FC Port B is up and no activity.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.1.3 Controller Module Installation In this section, you will be shown how to install the Controller Module. a. Check for damage, especially to the connectors at the rear of the Controller Module. CAUTION! Handle the module with care and avoid damaging the connectors. Do not install the module if the connectors are damaged. b. With the Controller handle in the open position, carefully insert the module into the enclosure. c.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.1.4 Controller Board Replacement NOTE: It is necessary to use ESD anti-static device when handling sensitive parts of the controller module. 1. Remove the two SFP modules from the FC ports. 2. Loosen the thumb screws. Raise the controller handle until the controller module moves out of the slot. 3. Hold the controller handle and pull out the controller module. 4. Release the memory module lock and remove the memory module. 5.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.2 Power Supply / Fan Module Every RAID subsystem contains two 600W Power Supply / Fan Modules. All the PSFMs are inserted into the rear of the chassis. 2.2.1 Power Supply/Fan Module Panel On the back of the Power Supply/Fan Module there are three distinct features: the Power On/Off Switch, the AC Inlet Plug, and a Power On/Fail Indicator showing the Power Status LED, indicating ready or fail.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.2.2 Power Supply Module LED When the power cord connected from main power source is inserted to the AC Power Inlet, the power status LED becomes RED. When the switch of the PSFM is turned on, the LED will turn GREEN. When the Power On/Fail LED is GREEN, the PSFM is functioning normally. 2.2.3 Power Supply Installation In this section, you will be shown how to install the Power Supply. a.
FIBRE-to-SAS/SATA RAID SUBSYSTEM b. With the Power Supply handle in the open position, carefully insert the module into the enclosure. c. Manually close the Power Supply handle. IMPORTANT! To secure the Power Supply to the enclosure, tighten the thumb screws. d. Connect the Power Supply cord from the power source to the AC Power Inlet. IMPORTANT! For safety reasons, make sure the power switches are turned off when you plug-in the power cords.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3 SCSI Enclosure Services (SES) Module SCSI Enclosure Services (SES) is the protocol used for enclosure environmental control. The SES module monitors the following enclosure conditions: temperature, power supply voltage, and fan speed. If any of the conditions above are not within specified parameters, the SES module will notify the user through email, SMS and/or an audible alarm. 2.3.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3.2 Features of the SES Module The SES Module consists of 6 features: RS-232 Port, Alarm Mute Button, Dip Switch, Enclosure ID dial, a Hard Contact Relay, and a System Light. These features are described as follows: 1. RS-232 Port The RS-232 port is for SES firmware upgrade. NOTE: There are two types of SES board: PRO-90-5601 and PRO90-6601. Each has different Baud Rate setting. The LCD Display Panel will show “SES” for PRO-90-6601 and “SES2” for PRO-905601.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 4. Hard Contact Relay 5. System Light a. The System Light is used to indicate whether the SES Module is on and whether or not there is an error. b. A blinking GREEN light indicates that the SES Module is ON and functioning normally. c. A steady GREEN light or no GREEN light indicates that there is an error with the SES Module. 2.3.3 SES Module LED 2.3.4 SES Module Installation This section describes how to install the SES Module. a.
FIBRE-to-SAS/SATA RAID SUBSYSTEM b. Carefully insert the SES Module into the appropriate slot. c. Use a screwdriver to tighten the 2 screws on either side of the SES Module to secure the SES Module to the enclosure. NOTE: The Thumbscrew is mainly used as a handle to remove the SES Module from the enclosure. NOTE: All four DIP switches must be off.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3.5 SES Board Replacement 1. Remove the SES module from the enclosure. NOTE: Sometimes the SES module cannot be easily removed. Try to use pliers to pull the thumb screw of the SES module. 2. Unscrew 6 hex nuts from the SES board. 3. Replace the SES board.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.3.6 Upgrading SES Firmware To upgrade the SES firmware, first you need to check SES board version number. Check in the LCD display the SES version (use arrow down key). “SES2” means Version 2.x of PRO-90-5601 SES board PRO-90-5601 Baud Rate Terminal Setting is 115200. “SES” means Version 1.x of PRO-90-6601 SES board PRO-90-6601 Baud Rate Terminal Setting is 38400. Another option is to check the SES board version. Power off the RAID subsystem and remove the SES module.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The firmware upgrade process for each type of SES board is different. For PRO-90-5601 SES board: 1. Connect RS232 serial cable to the RS232 port of SES module. 2. Open terminal connection and configure terminal settings as follows: Baud Rate: Data Bits: Parity: Stop Bits: Flow Control: 115200 8 None 1 None 3. In terminal console, type “proses reset” then immediately press “Q”. 4. Select “Transfer” then “Send File”. Use “Ymodem” protocol.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5. Verify that the firmware upgrade is proceeding. 6. Check the message “Transfer Completed!” in terminal console. The controller will auto restart to load the update. 7. Use LCD panel to verify if the new SES firmware has been updated. Use arrow down key. “SES2” means Version 2.x of PRO-90-5601 “V:1.12” is the SES firmware version.
FIBRE-to-SAS/SATA RAID SUBSYSTEM For PRO-90-6601 SES board: NOTE: The upgrade process is done twice. The first time needs a jumper in JP8. The second time does not need a jumper. 1. Power off the RAID system. Remove the SES Module. Insert a jumper in JP8 of SES board PRO-90-6601. 2. Insert the SES module into the RAID subsystem. Connect RS232 serial cable to the RS232 port of SES module. 3. Power on RAID subsystem.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5. Select “Transfer” then “Send File”. 6. Select “Xmodem”. 7. Select SES firmware. Click “Open”.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 8. Click “Send” to start upgrade process. 9. The upgrade process will be shown. 10. Check if firmware upgrade is ok. 11. Power off RAID subsystem. 12. Remove the SES module. Remove the jumper in JP8. 13. Repeat Steps 2 to 11.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 14. Power on the RAID subsystem. Use LCD panel to check if the new SES firmware has been updated. Use arrow down key. “SES” means Version 1.x of PRO-90-6601 “V:1.13” is the SES firmware version.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.4 Drive Carrier Module The Drive Carrier Module houses a 3.5 inch hard disk drive. It is designed for maximum airflow and incorporates a carrier locking mechanism to prevent unauthorized access to the HDD. 2.4.1 Disk Drive Status Indicators Every Drive Carrier has 2 status indicator lights. One indicator light is used for Power On/Error. When this light is GREEN the power is on and everything is functioning normally.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.4.2 Lock Indicator Every Drive Carrier is lockable and is fitted with a lock indicator to indicate whether or not the carrier is locked into the chassis or not. Each carrier is also fitted with an ergonomic handle for easy carrier removal. Drive Carrier is Unlocked Drive Carrier is locked 2.4.3 Disk Drive Installation This section describes the physical locations of the hard drives supported by the subsystem and give instructions on installing a hard drive.
FIBRE-to-SAS/SATA RAID SUBSYSTEM c. Place the hard drive in the disk tray. Make sure the holes of the disk tray align with the holes of the hard drive. d. Install the mounting screws on the bottom part to secure the drive in the disk tray. e. Slide the tray into a slot.
FIBRE-to-SAS/SATA RAID SUBSYSTEM f. Press the lever in until you hear the latch click into place.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.5 LCD Display Panel 2.5.1 LCD Display Main Menu “RAID-Model” stands for the model name of the enclosure. “Chassis ID:01” is the physical enclosure assigned identification number. A different chassis ID should be assigned if more than one enclosure is connected. 2.5.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Environmental Status Parts Function Power LED Green indicates power is ON. If one of the redundant power supply unit fail, this LED will turn to RED and alarm will sound. Power Fail LED Fan Fail LED Turn RED when fan 1 & 2 speed is lower than 2000 RPM. Over Temperature LED If system temperature over 60oC or disk temperatures exceed 55oC the temperature LED will turn RED and alarm will sound.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.5.4 LCD Panel Function Menu 1. Firmware and proSES Menu Press button: The current proSES firmware version is 1.03. “SES ID: 00” is the physical enclosure assigned identification number. Press Press or button will go back to the Main Menu. will bring you to the next menu. 2. Disk Status Menu Press button, the individual disk information will be displayed. This menu displays the disk temperature in each slot and which slots contain disks inserted.
FIBRE-to-SAS/SATA RAID SUBSYSTEM ID: 001-12 means that the enclosure has a capacity of 12 disk slots. Press button to view the individual disk slot information. ‘s’ represents disk slot, and 001-12 means slot number of the disk. *O* = means the disk is online and inserted on this slot, *X* = means the slot is empty. *F* = means the disk on that slots is FAILED. ’26 C’ means the current temperature of the disk.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 4. Fan Status Menu Fan Status menu displays the health of the fans inside each power supply. The speed will depend on the enclosure’s temperatures. The FAN speed is linear and it has deviation between 300rpm or 400rpm, if the proSES board detects high temperature it will change the speed. To view the health of each fan press Press Press button: button to return previous menu. button will bring you to the next menu.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5. Voltage Status Menu Voltage status menu, display the current voltage information. To view the current voltage information press Press button: button: Valid voltage range: +3.3V +5V +12V < 2.97V < 4.5V < 10.8V > 3.63V > 5.5V >13.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Buzzer Status Menu Buzzer Status menu is used to disable/enable the proSES boards alarm. By default only the buzzer from the controller will alarm if enclosure has a problem. Default is ‘Disabled’. Pressing the 42 User Manual button will bring you to the next menu.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7. Controller IP This menu displays the Controller IP address. Pressing the button will display second controller’s IP address. In a single controller configuration, the second controller’s IP address will be shown as 0.0.0.0. NOTE: The LCD will display the IP address 2 minutes after power on, and subsequently refreshed every 15 minutes. If the IP address is changed or reconfigured, the LCD will show the updated IP address within 15 minutes.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.6 Rackmount Slide Rail Installation Verify if the content of the Rail Box is complete. 2 x Rack Rails 2 x Inner Brackets 4 x M5*P0.8 L=25mm Long Screws 8 x M5*0.8 L=8.0mm Round Head Screws 12 x M4*0.7 L=6.0mm Flat Head Screws NOTE: To lighten the weight of the RAID system, remove the disk trays with disk drives from the chassis. 1. Remove one screw (lower part) from the RAID system ear.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. Place one inner bracket to the side of the chassis. Align the holes on the front side of the inner rail to the holes on the RAID system ear. Tighten the screw that was removed in Step1. 3. Use four M4 flat head screws to attach the inner bracket to one of the side. Make sure the holes of the inner bracket are aligned to the holes on the side of the RAID system. 4. Repeat Steps 1 to 3 for the other inner bracket on the left side. 5.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Place the right side rack rail on the rack cabinet. Use four M5 round head screws to fix the rack rail to the rack post (Front Right and Rear Right). NOTE: In the Front Right part of the rack rail, the M5 screws must be placed in holes 1 and 3. In the Rear Right part, the M5 screws must be placed in holes 1 and 4. 7. Repeat Step 6 to fix the left side rack rail to the rack post (Front Left and Rear Left). Take note of the positioning of the M5 screws in the holes.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 8. Carefully insert the RAID system into the cabinet. Make sure the inner brackets align with the center opening of the rack rails.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. Use two M5 long screws on each side (front) to fix the RAID system onto the cabinet. 10. 48 Insert the disk trays with disk drives, if they were removed prior to installation.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.7 Backup Battery Unit An optional backup battery unit (BBU) can be installed in the RAID system. The BBU protects data in write caching mode by providing power to the RAID controller’s cache memory. 2.7.1 Backup Battery Unit Installation 1. Check the BBU if battery packs are in good condition and cables are well connected. 2. Carefully insert the BBU into the appropriate slot of the RAID subsystem. 3.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.7.2 Backup Battery Unit Replacement 1. Remove the Backup Battery Unit (BBU) from the RAID subsystem. 2. Loosen the screws on the BBU. 3. Disconnect the battery cables. 4. Replace the battery pack(s). 5. Insert the new battery pack(s) into the BBU. 6. Connect the battery cables. 7. Install BBU into the RAID subsystem.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.8 Connecting the JBOD Expansion Enclosure NOTE: The JBOD Expansion Enclosure can be connected to the RAID system while the RAID system is powered on. NOTE: If the Expansion Enclosure is the first one to be connected to the RAID system, the Enclosure ID Dial must be set to 2.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2.9 Upgrading Expander Firmware NOTE: The Expander firmware upgrade procedure uses the same steps as the controller firmware upgrade except for the upgrade firmware file. Please refer to Administration chapter, Update Firmware section.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 3 Getting Started with the Subsystem 3.1 Connecting the RAID Subsystem to the Host This section describes how to connect the RAID subsystem to your host system. NOTE: For optimum performance, use 4Gb FC Host Bus Adapter(s) in the host computer(s). 1. Connect the two power cables to the AC Power Inlets. 2. Connect the Fibre Cable(s) to the Fibre Host Channel(s). 3. Connect the remote management Ethernet cable to the Controller Ethernet port. 4.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 4 RAID Levels RAID stands for Redundant Array of Independent Disks. A RAID system consists of two or more disks in parallel. This array of disks appears as one disk drive to the host computer offering enhanced performance or data reliability or both. There are different RAID Levels with each level being suited to a particular application. For example, RAID Level 1 uses mirroring to hold your data in 2 separate but identical locations.
FIBRE-to-SAS/SATA RAID SUBSYSTEM RAID 1 – Mirroring In a RAID 1 system, the data is stored twice by writing it to both the data disk (or set of data disks) and a mirror disk (or set of disks). If a disk fails, the controller uses either the data drive(s) or the mirror drive(s) for data recovery and continues operation. You need at least 2 disks for a RAID 1 array. RAID 1 RAIDs give good fault tolerance but is more suited to applications where performance is not a critical factor.
FIBRE-to-SAS/SATA RAID SUBSYSTEM RAID 5 – Striping with Distributed Parity A RAID 5 RAID data is striped and transferred to disks by independent read/write operations. The data chunks that are written are also larger than in a RAID 0. The RAID 5 uses parity that is striped across all disks in the RAID. You need at least 3 disks to implement a RAID 5. A RAID 5 can withstand a single disk failure without loosing data or loosing access to the data. The following illustration shows a typical RAID 5 RAID.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 5 proRAID Manager The RAID subsystem is managed through the controller’s Ethernet connection. Any PC on the network to which the RAID subsystem is connected can manage the subsystem using proRAID Manager. proRAID Manager is web-based GUI that is supported on many OS platforms. This chapter describes the steps that you need to take to get ProRAID Manager up and how to use it on your system. 5.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.1.2 Connecting with proRAID Manager Using DHCP DHCP stands for Dynamic Host Configuration Protocol. It is a protocol used by networked devices to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network. By using this protocol, system administration workload greatly decreases, and devices can be added to the network with minimal or no manual configurations therefore less effort.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.1.3 Connecting with proRAID Manager Using Static IP If the RAID controller is assigned with static IP, use the static IP address in your web browser to open proRAID Manager. You can also set the static IP using terminal emulation program (refer to Section 5.1.1). NOTE: When using Static IP address, it is necessary to configure the network adapter on the computer that will be used to manage the RAID subsystem to the same subnet. 5.1.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.2 Login to proRAID Manager To connect to the desired RAID subsystem, you must enter a valid ‘Username’ and ‘Password’. The fixed administrator username is 'admin' and the default administrator password is 'admin'. You can change later the administrator password in Administration -> Change Password.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The System Information screen will be displayed after login. NOTE: The System Information screen can also be accessed in the Information Î System Information menu.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The following table gives an explanation of each option available on the System Information screen: Miscellaneous Field Description System Name The name of the system being managed by ProRAID Manager. SAN ID Unique ID for identifying the configuration of the system. Firmware Revision of firmware on the controller. System Type The system model being managed by ProRAID Manager. Date and Time Current date and time settings on the system.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Expanders Field Description Status Displays the expander status, may be OK, critical, noncritical, unrecoverable and unsupported. Enclosure The ID of the enclosure where the expander is located in. Slot Slot in the enclosure where the expander is located in. Expander Model Model number of the expander. Serial Number Manufacturer’s unique serial number of the expander. Firmware Version of firmware on the expander.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Logical Volumes Field Description Logical Volume The name of the Logical Volume. Serial Number The Logical Volume Serial Number assigned by the system. Capacity (GB) Capacity in Gigabytes of the Logical Volume. Status Shows the Logical Volume Status, such as Global or Private. RAID The name of the RAID on which the Logical Volume was created. Hosts Field Description Host Name The name of the Host Node Name Node ID of the initiator.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.3 ProRAID Manager GUI Hierarchy Below is the summary of the menu and functions available in proRAID Manager GUI.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 5.4 Screen Template There is a common template used in all screens. ¾ The Epica logo is displayed in the top right corner. ¾ The proRAID Manager logo is displayed in the top left corner. ¾ There are three options below the proRAID Manager logo: open all, close all, and logout. Below the Raid Manager Console are the Main Menus. When a Main Menu is selected, its sub-menus are displayed.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 6 RAID Management This chapter describes the available RAID Management tasks; these tasks may be selected from the RAID Functions in the left frame of the proRAID Manager screen. The following RAID Management options are available: ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ Create RAID Set View RAID Set Modify/Delete RAID Set Expand RAID Set Rebuild RAID Set Verify RAID Set Create Hot Spare Delete Hot Spare View Hot Spares RAID Ownership 6.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.1.1.1 Number of Disks Available The number of physical disks that are available will influence your decision about which RAID level you can choose and whether or not you can have a spare drive(s). The following table shows the minimum number of disks that are required to implement each RAID level.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.1.2 RAID Caching The Raid controller comes with a cache memory, 512MB, 1GB or 2GB cache size. The cache memory is used for both reading and writing data. There are several kinds of caching implemented by the system firmware: Read Cached Data Streaming Read Data Write Cached Data Disk Caching Disable Sync Cache Command 6.1.2.1 Read Cache Data The system records the number of read and write commands that occur in the same physical stripe.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Use Cache Mirror option to achieve cache coherency when operating dual controllers in Active:Active configurations. 6.1.2.4 Disk Caching The system supports disk caching, which will improve performance once enabled. Disk caching is enabled by default. 6.1.2.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.1.3 RAID Profile Usage The RAID profile allows you to optimize your RAID system so that it best suites the application for which it is to be used.
FIBRE-to-SAS/SATA RAID SUBSYSTEM RAID is traditionally used on servers, but can be also used on workstations. The latter was once common in storage-intensive applications such as video and audio editing, but has become less advantageous with the advent of large, fast, and inexpensive hard drives based on perpendicular recording technology. Workstation/CAD The term "workstation" has also been used to refer to a terminal or PC hooked up to network.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.1.4 Auto Rebuild The RAID subsystem has 3 rebuild options if a RAID becomes degraded. These are disabled , ASAP and background . These options can be set in the ProRAID Manager RAID Functions Î Create RAID Set screen and can be changed in RAID Functions Î Modify/Delete RAID Set screen. Background is the default setting. The RAID can still be accessed during a rebuild, but performance will be reduced.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.2 Creating a RAID The RAID Create option brings you through the logical sequence of screens that enable you to create a RAID: Select Disks Configure RAID Options 6.2.1 Selecting the Disks On the RAID Functions Î Create RAID Set Î Disks screen you can select the disks that you want to include in your RAID. To include a single disk in a RAID, simply tick the check-box on the right hand-side of the table for the required disk.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: When selecting disks for RAID creation, never display Missing, Faulty or Broken disks, regardless of whether they are part of a RAID or spares. 6.2.2 Configuring RAID Options On this screen the user can configure a RAID using the drop down lists to select the relevant parameters that define the RAID. Complete the following steps to configure the RAID options: 1.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. Select the RAID level to be created. Currently RAID levels 0, 1, 5, 6 and 10 are available. NOTE: To create a RAID 10, select multiples of two disks and select RAID 1. The RAID Level will still show as “RAID 1” but the RAID capacity is correct. 3. Enable ‘Write Cache’ if you want the controller to respond with Good status when the data is written to the cache, but before it is written to disk. 4.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7. Enable automatic rebuild if required. If enabled the RAID will be automatically rebuild if it becomes degraded (i.e. a disk fails), provided a spare is available. This option can either be Disabled, ASAP, or Background. NOTE: The Auto Rebuild option is not available for RAID level 0. NOTE: The performance of the system will slow down during a rebuild. IMPORTANT: When rebuilding a RAID you should not remove the faulty disk until the rebuild is complete.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. Intelligent Power Management Configuration a. Select the MAID Level for the RAID b. Select the Inactivity Timeout (mins) after which the disks will go into the selected power mode as configured by the MAID Level (only configurable for MAID Level 1 and higher). MAID Level: Option (mins): 1 (Idle disk after timeout) 10, 20, 30, 45, 60 2 (Low Speed after timeout) 10, 20, 30, 45, 60 3 (Standby after timeout) 20, 30, 45, 60, 90, 120, 180 Refer to Section 6.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 11. To create the RAID Set, click the Create RAID button. 12. The RAID will initialize. If you have free disk drive, you can select “Open spare selection screen” to allocate hot spare drive. 13. The NEXT step is to create Logical Volume(s). See Logical Volume Functions Æ Create Logical Volume.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.3 View RAID Set The RAID Functions Î View RAID Set screen displays a summary of all RAIDs currently created on the system. The following table gives an explanation of each option/action available on this screen: Field Description RAID User-friendly name that helps you identify the RAID. Profile Defines the general operating or application environment in which the RAID will be used (e.g.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The RAID information screen of a selected RAID Set: User Manual 81
FIBRE-to-SAS/SATA RAID SUBSYSTEM The RAID information screen will also show the number of Rows and Columns in a RAID, and which Row the disk drives belong to.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4 Modify/Delete RAID Set You can use the RAID Functions Î Modify/Delete RAID Set to re-configure a RAID. The modifications that can be carried out on the RAID are: Change Settings - cache size, auto rebuild settings, etc. Delete the RAID Rename the RAID Rebuild the RAID – if the RAID is degraded 6.4.1 Change Settings You can change any of the settings for your RAID from the RAID Functions Î Modify/Delete RAID Set screen, as follows: 1.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. Select the field that you wish to change, and (where available) choose an option from the drop-down menu. 3. Click on the ‘Update Settings’ button to save the settings. NOTE: All options display a confirmation box before continuing with the operation. NOTE: The RAID name has a maximum of 31 characters.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4.2 Deleting the RAID You can delete any RAID from the RAID Functions Î Modify/Delete RAID Set screen, as follows: 1. Select the RAID you wish to delete by clicking on the Delete button in the row corresponding to the RAID of interest. 2. Confirm deletion of the RAID by selecting ‘OK’ to confirm in the confirm dialog box which pops up prior to deletion. 3. If the RAID has logical volumes, it is not possible to delete the RAID without deleting the logical volumes first.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.4.3 Renaming the RAID You can rename any of the RAIDs from the RAID Functions Î Modify/Delete RAID Set screen, as follows: 1. To modify the RAID, click on the Modify button in the row of the RAID of interest. 2. Enter the new name for the RAID in the 'Name' text box. 3. Select 'Update Settings' to save the change and rename the RAID. NOTE: The RAID name has a maximum of 31 characters.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.5 Expanding a RAID The RAID Functions Î Expand RAID Set screen allows you to expand an existing RAID by adding more disks to the RAID as required. Once the disks have been added and you initiate the expansion, the RAID will start to rebuild and incorporate the new capacity. WARNING: Before expanding a RAID you should run RAID Verify on applicable RAID set(s) and confirm recognition of all new drives to be added.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 3. If all disks are required, click Select All button which will select all the available disks. 4. To continue click Next button. 5. On the following screen select the RAID to be expanded by clicking on the Expand button in the row of the RAID of interest. 6. The RAID Set expansion process will start.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.6 Rebuilding a RAID You can rebuild a RAID from the RAID Functions Î Rebuild RAID Set screen, as follows: NOTE: A RAID can only be rebuilt if it is in a degraded state. To verify a RAID refer to Section on Verifying a RAID. 1. Select the RAID you wish to rebuild by clicking on the Rebuild button in the row of the RAID of interest. 2. To stop the rebuild of a RAID, select the Stop button in the row of the rebuilding RAID.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.7 Verifying a RAID You can use the RAID Functions Î Verify RAID Set menu option to check the consistency of parity blocks, i.e. verify that parity information matches the stored data on the redundant arrays. This is only possible on RAID level 5 or 6; it is not possible to verify RAIDs created using RAID 0 or RAID 1. During a RAID Verify the system reads each stripe and checks for valid parity.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.8 Sparing Strategy It is recommended that you reserve a spare disk in the configuration of the system for use as a replacement when a hardware error occurs on another disk in the system. The Sparing Strategy screen is used to set (or modify) the strategy used and to assign (or unassign) a disk as a spare. The sparing strategies available are: Global - A disk that can be used by any RAID on the system that has global sparing strategy selected.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Attempting to add a second local spare to a level 1 or a level 5 RAID or a third local spare to a level 6 RAID will replace one of the existing spares with the newly assigned disk. 2. Click Select to navigate to the Disk selection screen. 3. On the disk selection screen select the disk intended for the sparing strategy by ticking the radio button in the according row of that disk.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: When selecting disks for spares, never display Missing, Faulty or Broken disks, regardless of whether they are part of a RAID or spares. 4. Click Next to apply the selected disk as a spare as configured in the sparing strategy screen. NOTE: Once assigned, the disk cannot be used for assigning as another spare or creating/expanding a RAID. 6.8.2 Deleting a Hot Spare To delete a disk from the sparing strategy, navigate to the RAID Functions Î Delete Hot Spare screen.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.8.3 Viewing Hot Spares To view the sparing strategy in the current system, navigate to the RAID Functions Î View Sot Spares screen. This screen will list all spares in the system (global and local) and display relevant disk information of the spare disk.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.9 RAID Ownership NOTE: Users are not allowed to change RAID ownership while RAID is initializing, verifying, rebuilding. The RAID Functions Î RAID Ownership screen allows the user to view current RAID owners and also to modify the owners of a RAID. Steps to modify RAID ownership: 1. To modify the users of a RAID, select the Modify button in the row of the RAID of interest.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 2. In the following screen enter the board ID of the board that is to be the new owner of the RAID. 3. Click the Save button to save the changes.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.10 Intelligent Power Management MAID (Massive Array of Idle Disks) enabled storage allows disks which have been inactive for a defined period of time to be placed into one of several power-saving modes. The Logical Volumes associated with these disks remain on-line and available to read and write data. If these disks subsequently receive a read or write request, the storage controller will return the disks to active mode and then issue the data commands.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6.10.2 Advanced Power Management (APM) Certain disks are capable of APM which allows those disks to transition into a Low Speed Mode (see Power Modes above), if required. To find out, whether a disk in the system supports APM simply navigate to the Monitoring Î Disks screen and select the 'Disk Information' tab. The 'Disk Information' table will display a column, that indicates whether APM is supported by a disk or not.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 7 Logical Volume Management Logical Volumes are required for assigning mappings to Hosts. A Logical Volume can be expanded or re-assigned to a different Host after it has been created. A Logical Volume can be created either as a private volume or as a global volume. Global Logical Volumes: Global logical volumes can be mapped to user-specified ports.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.1 Viewing Logical Volume Details The Logical Volume Functions (View Logical Volumes menu option allows the user to view a list of the current Logical Volumes created on the system. The view is broken down into three tables: 1. View of all logical volumes in the system 2. View of all private logical volumes in the system along with their LUN mapping status 3.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The following table gives an explanation of each field available on this screen: View Logical Volumes Field Description Logical Volume Name of the Logical Volume. Serial Number Internal Serial Number of the Logical Volume. Capacity (GB) Capacity of the Logical Volume in Gigabytes Status Indicates whether the volume is a global or private logical volume. RAID The name of the RAID on which the Logical Volume was created.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.2 Creating a Logical Volume To create a new logical volume, navigate to the Logical Volume Functions Î Create Logical Volume screen. Complete the following steps to create a Logical Volume: 1. In the 'Logical Volume Functions -> Create Logical Volume' screen, select the RAID on which the new Logical Volume is to be created, by using the Create button in the row of the selected RAID. 2. The following screen will allow the user to make the following adjustments: a.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: Once a Logical Volume has been created, its global/private status and port mappings can be modified at any stage on the Logical Volume Functions Î Modify/Delete Volume screen. In order to map a host to a private logical volume, the user will need to navigate to the Logical Volume Functions Î Host Mapping screen.
FIBRE-to-SAS/SATA RAID SUBSYSTEM NOTE: The maximum capacity of all Logical Volumes on a RAID is limited to the capacity of the RAID itself. If there is not enough capacity to expand the Logical Volume, the RAID must be expanded first. 3. Click on ‘Add’ to create the Logical Volume. 4. If the Logical Volume is a Private Volume, the NEXT step is to map the Logical Volume to Host. See Logical Volume Functions Æ Host Mapping.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.3 Modifying, Expanding, or Deleting a Logical Volume The Logical Volume Functions Î Modify/Delete Volume screen allows you to modify, expand or delete a Logical Volume. Steps to modify or expand a volume: 1. On the 'Logical Volume Functions -> Modify/Delete Volume' screen, select the 'Modify' button for the logical volume of interest. 2. The following page will present you with a screen that allows you to modify or expand a logical volume. a.
FIBRE-to-SAS/SATA RAID SUBSYSTEM c. To change the port map of a Private Logical Volume, select either "Enabled" to enable a port or "Disabled" to disable a port for this private volume. Private volumes cannot be mapped to specific hosts on this screen. This will have to be done on the Host Mapping screen. d. To change the port map of a Global Logical Volume, ensure the dropdown box of the port of interest has been set to a value other than "Unmapped".
FIBRE-to-SAS/SATA RAID SUBSYSTEM 3. Click on ‘Save’ to save your changes.
FIBRE-to-SAS/SATA RAID SUBSYSTEM To delete a volume: On the Logical Volume Functions Î Modify/Delete Volume screen, select the 'Delete' button for the logical volume of interest. This will prompt the user to confirm the deletion of the logical volume. If a logical volume (global or private) has any active LUN mapping, the user will also be prompted to confirm the deletion of the logical volume. WARNING: If a Logical Volume is deleted, all data in that Logical Volume will be lost.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 7.4 Host Mapping The Logical Volume Functions Î Host Mapping screen allows you to map private logical volumes to hosts. Private Logical Volumes Host mapping can only be carried out for private logical volumes. If a logical volume is a private logical volume, the user can configure which hosts shall have access to a private logical volume by mapping the host to a LUN. If the LUN for a host is "Unmapped", the host is not mapped to the private logical volume.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Global Logical Volumes Specific host mapping cannot be carried out for global logical volumes. A global logical volume can be converted to a private logical volume. This will remove the global volume from the ports, that it has been mapped to and with that from all the hosts that are logged into those ports. The ‘Modify/Delete Volume’ screen allows a user to convert a volume from private to global or viceversa.
FIBRE-to-SAS/SATA RAID SUBSYSTEM The following table gives an explanation of the Hosts table: Field Description Host Name Displays the name of a all hosts logged into the system.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 8 Monitoring 8.1 Enclosures The Monitoring Î Enclosures screen has two purposes: 1. It allows the user to view detailed information on a specific enclosure 2.
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FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.2 Disks The Monitoring Î Disks screen is split into two parts: 1. Disk Information 2. Disk Errors 8.2.1 Disk Information The Disk Information screen is a read-only screen and provides detail on all disks such as Status, Usage, Enclosure, Bay, Type, Disk Model, Serial Number, Firmware, Capacity, APM Support and Power Status. The Disk Information screen also shows the total number of disk errors for each disk.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.2.1.1 Disk Status The Disk Status is defined by Disk_Usage and Access_Status: Disk Usage: 0 Unassigned, 1 Part of a RAID, 2 Assigned Spare, 3 Global Spare Disk Access Status Bitmap: 0 - OK 1 = At Risk 2= Broken 4 = Missing 0x80 = Unsupported First Priority: Disks which are actually present, regardless of whether they are part of a RAID, or a spare. Access = 0, or 1, or 2 Usage = X Second Priority: Disks which are missing but part of a RAID.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.2.2 Disk Errors On this screen, user can see the breakdown of disk errors. The user can also choose to clear all errors for one individual disk (by clicking the Clear button in the row of the disk of interest). It is also possible to clear all disk errors of all the disks in the system. This can be achieved by clicking on Clear All Disk Errors.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.3 Port Statistics The Monitoring Î Port Statistics screen is a read-only screen and displays the link statistics for the system. Statistics are displayed for each port in each controller. It will show information such as Port Name, Node Name, Link Speed, Link Type, and number of Bad RX Chars, Bad CRC Chars, Link Down Count, Link Up Count, Aborted Commands, and Commands Timeout.
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FIBRE-to-SAS/SATA RAID SUBSYSTEM 8.4 Event Log The Monitoring Î Event Log screen allows the user to view all events that have occurred in the system. In addition, the user can choose to export a current snapshot of all the events that have occurred by clicking on the Export Events button. This will then prompt the user to save the export file as a html-file in a location as specified by the user.
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FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 9 Administration 9.1 Clear Event Log The Administration Î Clear Event Log screen allows the user to delete all events in the event log. Confirmation is required before any action is taken.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.2 Fibre Channel Config The Administration Î Fibre Channel Config screen allows you to view the current port configurations. The default port settings should be sufficient for most standard configurations. However, you may need to change them if you encounter problems with your configuration. Each controller has two ports, which can either be connected directly to host’s HBA or via a switch to the host systems. Each port can be configured with different settings.
FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field Description Controller The ID of the controller that the port is located on. Port ID of the port, they are indexed A and B. Link State The connection state of the port. This can be either Up or Down. Address (ALPA) Represents the ID of the controller’s port when connected to the SAN.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.3 Ethernet Configuration The Administration ÎEthernet Configuration screen allows you to view and change the IP connection settings of the system. Steps to configure Ethernet: 1. On the Administration Æ Ethernet Configuration screen, configure the system whether to use DHCP or not. If not, configure the IP Address, Net Mask, Primary DNS, Alternate DNS, Gateway IP Address, and Domain as necessary. 2.
FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field Description Use DHCP If DHCP is enabled on the network, we recommend that you use it to dynamically assign the IP address. If it is disabled, you must enter the static IP configuration in the fields below. MAC Address The hardware address of the controller. IP Address The IP address assigned to the system. Alerts will be sent from this IP address.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.4 Email Event Configuration The Administration Î Email Event Configuration screen allows you to set up alert notifications for the system. You can have alerts sent to a mobile phone or other SMS compatible device by using a third party product that converts the SMTP messages to SMS and then redirects them to the SMS compatible device. If you use this, the SMTP messages should be sent to the e-mail address provided by the third party provider.
FIBRE-to-SAS/SATA RAID SUBSYSTEM e-mail settings, and enter in the “Password” and “Re-enter Password” test boxes the password of the user who will authenticate the e-mail settings. 4. Select the type of alerts that will be sent via e-mail. 5. Click “Save” to apply the changes to the controller, or click “Save & Test” to apply the changes to the controller and send a test message. This screen contains the following details and options: Field Description Enable Tick the check box to enable SMTP.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.5 SNMP Configuration The Administration Î SNMP Configuration screen allows you to set up SNMP alert notifications for the system. Steps to setup SNMP Configuration: 1. On the Administration Æ SNMP Configuration screen, tick the “Enable” check box to enable SNMP. 2. Enter the SNMP Client IP, SNMP Client Name, and select the type of alerts to be sent via SNMP. 3.
FIBRE-to-SAS/SATA RAID SUBSYSTEM This screen contains the following details and options: Field 130 Description Enable Tick the check box to enable SNMP. SNMP Client IP IP address of the SNMP client system. SNMP Client Name Host name of the SNMP client system. The SNMP name can be used if a valid Primary DNS or Alternate DNS is entered in the ‘Ethernet Configuration’ screen. Application Alerts Alerts generated by the GUI will be sent via SNMP when they occur.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.6 Change Password The Administration Î Password screen allows you to change the password used to log into the system. The name of the administrator user is ‘admin’. This cannot be changed. The default password for the administrator user is ‘admin’. We recommended that you change this password. This screen contains the following details and options: Field Description Username Username used to monitor and manage the system.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.7 Update Firmware The Administration ÎUpgrade Firmware screen allows new firmware to be installed on the system. Steps to Update Firmware: 1. In the Administration ÎUpgrade Firmware screen, click 'Browse' and select the file containing the firmware. 2. The installation will begin when the 'Upgrade' button is clicked. 3. Do not perform any other actions until a message is displayed confirming that the installation is finished. 4.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.8 Reset Controller The Administration Î Reset Controller screen allows the user to reset one or more of the system's controllers. Using the dropdown box, select which of the controllers the action should apply to. Then click the 'Reset Now' button to begin the reset. In a dual controller system, if 'Both Controllers' are selected from the dropdown box and 'Reset Now' button is clicked, the two controllers are reset sequentially.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.9 Telnet The Administration Î Telnet screen allows the user to interact with the controller via a command line interface. A working Java plug-in for your browser is required to use this facility. Warning: The telnet applet should only be used under the direction of our technical support team.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.10 Enable RAID Manager Application The Administration Î Enable RAID Manager App screen allows the user to connect to and manage the RAID controller with the alternative Java based management application. Click the “Enable RAID Manager App.” button to enable Java-based RAID Manager Application. NOTE: Browser-based RAID management functions cannot be accessed while connections with this application are allowed.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.11 Config Save/Restore The Administration Î Config Save/Restore screen can be used to restore a backup controller configuration. This screen contains the following buttons: Field Description Restore COD Restores an automatically saved configuration from the disks currently available in the enclosures. The system will reset itself when the restoration is complete. Save Downloads one of two saved system configurations.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.12 Export Status The Administration Î Export Status screen allows the user to download a zip file containing a snapshot of HTML status screens. This information can be used by our technical support team when debugging problems.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.13 Set Date and Time The Administration Î Set Data and Time screen allows you to set the date and time of the system. This screen contains the following details and options: Field 138 Description Date Set the date for the controller. Time Set the time for the controller. Save Saves the new settings.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9.14 Setup Wizard The setup wizard (Administration Î Setup Wizard) guides the user through the following configuration screens: Change Password Email Event Configuration SNMP Configuration Ethernet Configuration for each controller that is currently inserted. Click 'Next' to save any configuration changes and move to the next screen. Clicking 'Previous' will display the previous screen.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Chapter 10 Troubleshooting 10.1 Alerts The following table summarizes the operation of the system in the presence of various failures: Failure Class Failure Type Power (BBU Not present) 140 User Notification N/A Event log Transient Loss Data may be lost if write cache is enabled System unavailable during power loss. Controller takes 7 seconds to reboot and 60 seconds for the system to become available.
FIBRE-to-SAS/SATA RAID SUBSYSTEM available. Disk (RAID Level 1, 5 or 10) No effect. Drive removed or drive failure RAID volume degraded. Loss of high availability.
FIBRE-to-SAS/SATA RAID SUBSYSTEM No effect Backplane (RAID Level 1, 5 or 10) SATA link failure RAID volume degraded SATA link failure RAID is inaccessible Loss of high availability, system may become unavailable on second failure Performance may drop. Event log and E-mail RAID unavailable N/A Event log and E-mail Backplane (RAID Level 0) Disk statistics updated in controller Backplane (RAID Level 1, 5 or 10) SATA link degraded No effect No effect Performance may drop.
FIBRE-to-SAS/SATA RAID SUBSYSTEM enabled. Controller Hardware failure User data loss is possible No effect Controller Software failure, controller reboot User data is maintained in cache during controller reboot System unavailable N/A Event log System is unavailable during controller reboot. Controller takes 7 seconds to reboot and 60 seconds for the system to become available. Performance may drop if command timeouts occur.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 10.2 Alert Messages The controller sends the following Notifications and Warnings. 10.2.1 Notifications NOTE: The Alert Messages displayed here are example Alert Messages.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Disk in bay is no longer part of RAID ‘’ Verifying RAID ‘’ Verification of RAID ‘’ deferred for a higher priority RAID RAID ‘’ verification complete Logical volume '' created Logical volume '' deleted Logical volume '' capacity expanded to Logical volume '' ID:LUN changed to : Logical volume '' changed to '' Starting Firmware () reboot
FIBRE-to-SAS/SATA RAID SUBSYSTEM 10.2.2 Warnings NOTE: The Alert Messages displayed here are example Alert Messages. Notification Message Action to be taken Disk in bay has excessive errors Backup data, schedule a disk replacement. Disk in bay is running out of reallocation blocks Backup data, schedule a disk replacement. Disk in bay has run out of reallocation blocks Backup data, schedule a disk replacement.
FIBRE-to-SAS/SATA RAID SUBSYSTEM exceeded threshold dummy shuttles installed. Cool the room containing the system. The temperature in the system has dropped below 10C/50F RAID rebuild failed to complete Heat the room containing the system. Usually followed by another warning indicating reason. Follow action for the other warning. RAID initialization failed to complete Usually followed by another warning indicating reason. Follow action for the other warning.
FIBRE-to-SAS/SATA RAID SUBSYSTEM An attempt to write Flash memory failed 148 User Manual If upgrading firmware, retry upgrade. Schedule controller replacement.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Appendix 1. How to Upgrade the Controller to Firmware 1.30 from Old Firmware Version NOTE: Since firmware version 1.30 has larger binaries, it is required to upgrade first to 1.21 (bridge firmware) before upgrading to 1.30, if your firmware is 1.20 or older. Please install the correct proRAID Manager version for each firmware. See table below for the proRAID Manager and Firmware versions needed to be installed.
FIBRE-to-SAS/SATA RAID SUBSYSTEM Controller Firmware Upgrade Table: New 1.11 1.20 1.21 Æ 1.30 Remarks Original 1.01 Yes Yes Yes From 1.01 to 1.20, or 1.21 to 1.30; need to reassign IP 1.09 Yes Yes Yes V3 controller 1.10 Yes Yes Yes V3 controller 1.11 No Need Yes Yes V3 controller 1.20 No Need No Need Yes V3 and V4 controller Detailed Steps for Upgrading Firmware to Version 1.30: 1. Uninstall current version of proRAID Manager. A.
FIBRE-to-SAS/SATA RAID SUBSYSTEM For SES2 board PRO-90-5601: a. To upgrade proSES firmware, connect RS232 cable (Phone-Jack to DB9) from RS232 port of SES module to available serial port of your PC. b. Open “HyperTerminal” in your Windows PC and setup as follows: Settings Baud Rate 115200 (for SES board PRO-90-5601) Data Bits 8 Parity None Stop Bits 1 Flow Control None c.
FIBRE-to-SAS/SATA RAID SUBSYSTEM e. Press “Q” and there will be CCCC letters displayed. f. Go to the “Transfer” menu at the top of the HyperTerminal window, and select the “Send File...” option. g. In the Send File message box, select “Ymodem” from the Protocol pull-down menu. h. Select the “Browse...” button and locate the new firmware image file. Select firmware file “EP95601_118.bin” and click “Open”.
FIBRE-to-SAS/SATA RAID SUBSYSTEM i. Click “Send” to start upgrade process. The upgrade process will be shown. j. Check if firmware upgrade is completed successfully. k. Use LCD panel to check if the new SES firmware has been updated. Use arrow down key until you see “SES2” and its firmware version.
FIBRE-to-SAS/SATA RAID SUBSYSTEM For PRO-90-6601 SES board: NOTE: The upgrade process is done twice. The first time needs a jumper in JP8. The second time does not need a jumper. a. Power off the RAID system. Remove the SES Module. Insert a jumper in JP8 of SES board PRO-90-6601. b. Insert the SES module into the RAID subsystem. Power on RAID subsystem. c. Connect RS232 cable (Phone-Jack to DB9) from RS232 port of SES module to available serial port of your PC. d.
FIBRE-to-SAS/SATA RAID SUBSYSTEM g. There will be CCCC letters displayed. h. Go to the “Transfer” menu at the top of the HyperTerminal window, and select the “Send File...” option. i. In the Send File message box, select “Xmodem” from the Protocol pull-down menu. j. Select the “Browse...” button and locate the new firmware image file. Select firmware file “EP96601_118.bin” and click “Open”.
FIBRE-to-SAS/SATA RAID SUBSYSTEM k. Click “Send” to start upgrade process. The upgrade process will be shown. l. Check if firmware upgrade is ok. m. Power off RAID subsystem. n. Remove the SES module. Remove the jumper in JP8. o. Repeat steps “b” to “m” then continue with step “p”. p. Power on the RAID subsystem. Use LCD panel to check if the new SES firmware has been updated. Use arrow down key.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 4. To upgrade the controller firmware with bridge firmware 1.21: a. Login to proRAID Manager. b. Click menu "Administration > Service Options > Controller Services > Upgrade Controller >". NOTE: Please stop all IO operations to the RAID subsystem while upgrade takes place. NOTE: Firmware upgrade process will auto-upgrade the second controller if you have redundant controllers in the RAID subsystem. c. Warning message will be displayed.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 6. Upgrade Expander Firmware a. Click menu "Administration > Service Options > Controller Services > Upgrade Controller >". b. Select “All Files” in File Type option, then choose the expander firmware file v389.s3r. NOTE: Upgrading could take several minutes to complete. It is recommended to stop all access to the system and it takes around 4 minutes to upgrade each expander on the background. NOTE: .
FIBRE-to-SAS/SATA RAID SUBSYSTEM 9. When prompted to reset the controller(s), select “No”. 10. Power off the RAID subsystem. Power on after several seconds. 11. Open web browser and type the IP address of controller. The proRAID Manager web-GUI version will be displayed. NOTE: Default Username is “admin” and default Password is “admin”.
FIBRE-to-SAS/SATA RAID SUBSYSTEM 12. To verify the IP address of controller using LCD panel, press the button several times until you see the Controller IP menu. This menu displays the button will display second controller’s IP Controller IP address. Pressing the address (will show 0.0.0.0 if there is no second controller). NOTE: The LCD will display the IP address 2 minutes after power on, and subsequently refreshed every 15 minutes.
