Installation guide
4 17
Parts &
Accessories List
The package contains the following items:
• Fantom Drives GreenDrive Quad Hard Disk
• Quick Start Installation Guide
• FireWire 400 cable • FireWire 800 cable
• eSATA cable • USB cable
• Disk Stand • AC Adapter
If you are missing any items listed above, please fill out the
customer support form at:
http://www.micronet.com/support/supportrequest.htm
Please retain a copy of your receipt. You will need it if
warranty repair service is required in the future
Precautions
Failure to follow the precautions described below may cause damage
to your Fantom Drives External Hard Drive and void the warranty.
• DO NOT open the case. Doing so will void the warranty.
• DO NOT use a third-party AC adapter or power cord. Doing so
may damage the Drive and void the warranty.
• DO NOT bump, jar or drop the Drive as this may damage it or
result in loss of data.
• DO NOT disconnect any cables while the Drive is powered on
without first properly dismounting the device via your operating
system; doing so can result in data loss and possible damage.
• DO NOT set any liquids or beverages on the Drive as they may
damage the internal electronics.
• Fantom Drives is not responsible for any data loss, nor will
Fantom Drives perform any recovery on lost data or files.
Fantom Drives highly recommends that you regularly back-up
the files stored on your Fantom Drives External Hard Drive.
Q: I do not see my drive listed in the My Computer window,
but it does appear in the Device Manager list.
A: Right-click on My Computer. Select Manage in the pop-up
menu. In the Computer Management window and navigate
to Storage -> Disk Management. In the Disk Management
window, you should see a list of available storage devices.
Look for the Disk that has a capacity closest to your Fantom
Drives External Hard drive. Right-click on the right-hand box;
in the pop-up menu select Delete Partition. Once you do this,
it will say “Online" & "Unallocated”. Right-click on the box
and select Create New Partition in the pop-up menu. When
the Partition Wizard appears, select "Primary Partition" and
click "Next." You will see a default value for the drive; click
Next, You will then see a drive letter (you can change this
drive letter if you wish); click Next. You will then be asked to
format the drive.
Q: After I connected the drive to my PC, I got the following
alert message: HI-SPEED USB Device Plugged into non-HI-
SPEED USB Hub.” What does this mean?
A: This alert message means you plugged the drive into
a USB port that only supports USB 1.1. Your drive will be
accessible but will operate at USB 1.1 speeds.
If an issue cannot resolved by using our FAQ, please
contact Technical Support via the Fantom Drives support
site at http://www.Fantomdrives.com/Support