MICRON ClientPro™ XVI PCI-Bus System User's Manual P/N MAS001377-00 03/97 Micron Electronics, Inc.
Copyright and Trademarks The information in this document is subject to change without notice. Micron Electronics, Inc. makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Micron Electronics, Inc. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Micron Electronics, Inc.
Safety Information The following instructions pertain to the risk of fire, electric shock, or bodily injury. Please read all of these instructions carefully. 1. Save these instructions for later use. 2. Follow all of the instructions and warnings marked on this product or included in this manual. 3. Do not use this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 4. Slots and openings in the cabinet and the back are provided for ventilation.
11. Unplug this product from the main power outlet and call for service under any of the following conditions: A. If the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product has been dropped or the cabinet has been damaged. E. If the product exhibits a distinct change in performance, indicating a need for service.
FCC Information Class B Digital Device: This device complies with Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
DECLARATION OF CONFORMITY APPLICATION OF COUNCIL DIRECTIVE(S) 89/336/EEC and 72/23/EEC Standard(s) to which Conformity is Declared: EN55022 EN50082-1 EN60950 Manufacturer's Name: Micron Electronics, Inc. Manufacturer's Address: 900 E. Karcher Road Nampa, Idaho 83687 USA Micron Electronics, Inc., hereby declares Micron systems bearing the marking are in compliance with the EMC (Electromagnetic Compatibility) directive of the European Community and conform to the Directive(s) and Standard(s) listed above.
Table of Contents Chapter 1 Setting Up Your System Unpacking .......................................................................................................... 1-2 Setup .................................................................................................................. 1-3 Maintenance ..................................................................................................... 1-12 Removing the System Cover ......................................................................
Chapter 1: Setting Up Your System Chapter 1 Setting Up Your System Unpacking .................................................................................... 1-2 Check the Packaging ......................................................................................... 1-2 Unpack Your System ......................................................................................... 1-2 Check Your Packing List ....................................................................................
Micron ClientPro XVI User's Guide Unpacking Check the Packaging As soon as the packages containing your new system arrive, carefully inspect them for any signs of damage. In particular, look for wrinkled or bent corners, holes, or other signs of bad handling or abuse. If you notice any damage to the packaging, immediately open the boxes and inspect the contents for damage. Pay close attention to the components near the area where the packing material was damaged.
Chapter 1: Setting Up Your System Setup Getting Started Before your new system left the factory, Micron configured the hardware. The display adapter was set to work with your monitor and the hard disk was partitioned and formatted with DOS using the standard default settings for your machine. Your computer system is ready to go. All you have to do is plug it in.
Micron ClientPro XVI User's Guide 7. Find the video cable and attach the appropriate end into the monitor (if not already attached) and attach the other end into the video connector (located in one of the expansion slots at the rear of the unit). If the connection is loose on either end, tighten the integrated screws at both ends of the cable for a secure connection. For more information about the setup, use, and maintenance of your video monitor, please refer to the manual that was supplied with it. 8.
Chapter 1: Setting Up Your System Figure 1-1. Desktop Case-Front Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Figure 1-2. Desktop Case-Rear 1-6 Micron Electronics, Inc.
Chapter 1: Setting Up Your System Figure 1-3. Mini Tower Case-Front Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Figure 1-4. Mini Tower Case-Rear 1-8 Micron Electronics, Inc.
Chapter 1: Setting Up Your System Figure 1-5. Tower Case-Front Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Figure 1-6. Tower Case-Rear 1-10 Micron Electronics, Inc.
Chapter 1: Setting Up Your System Running Your System for the First Time 1. Power up the monitor. If you are unsure about how to go about this, please refer to the monitor’s manual for more information. 2. Remove any floppy disks from the floppy drives. 3. Power up the computer system by firmly pushing and releasing the On/Off button on the front panel of the system. The power indicator should light up and the fan and hard drive should begin to run. The system diagnostics begins at this time.
Micron ClientPro XVI User's Guide Maintenance Operating Environment Your Micron computer has been manufactured to the highest standards. With proper care, it should provide years of trouble-free service. To ensure that your system has the longest life possible, it should be placed in an area with good ventilation and low humidity, out of direct sunlight and away from heat sources or lamps. Be sure the rear cooling-fan opening is not obstructed as it is necessary to keep the system cool.
Chapter 1: Setting Up Your System Protecting To prevent normal electrical problems such as spikes or surges, install a power surge/ filter between the power outlet and all of the connected components. If even one component is not connected, the entire system could be at risk. If a severe storm enters your area, completely unplug the entire system from all electrical sources, including phone lines. Lightning can travel in on any line and destroy all connected components.
Micron ClientPro XVI User's Guide Removing the System Cover Desktop Case Refer to the Figures below. No tools are required. It is not necessary to disconnect the cable connectors on the back of the computer before opening the cover. However, note where the cables connect to the back for future reference . (If you have a video camera, a quick scan of the rear case is helpful). 1. Remove the thumb screw located in the top rear center of the lid.
Chapter 1: Setting Up Your System Mini Tower Case Refer to the figures below. No tools are required. It is not necessary to disconnect the cable connectors on the back of the computer before opening the cover. However, note where the cables connect to the back for future reference . (If you have a video camera, a quick scan of the rear case is helpful).Lay the computer on it's right side by rotating it clockwise 90 degrees. 1. Remove the thumb screw located in the top rear center of the lid.
Micron ClientPro XVI User's Guide Tower Case Refer to the Figure on the following page. Use a #2 phillips-head screwdriver or a1/4" hex driver. 1. It is not necessary to disconnect the cable connectors on the back of the computer before opening the cover. However, note where the cables connect to the back for future reference . (If you have a video camera, a quick scan of the rear case is helpful). 2. Remove the screws from the back of the case cover.
Chapter 1: Setting Up Your System Figure 1-7. Tower Cover Removal Micron Electronics, Inc.
Chapter 2: Technical Information Chapter 2 Technical Information Overview ...................................................................................... 2-2 Features ............................................................................................................. 2-2 Memory ............................................................................................................... 2-3 System Board ..............................................................................
Micron ClientPro XVI User's Guide Overview Micron's ClientPro XVI system board is a high-performance system board designed to be the basis for your personal computer or workstation. The ClientPro XVI is based on the PCI local bus and the Intel 440FX chip set. Features ATX footprint form factor. Three ISA slots and three PCI local bus slots with one shared ISA/PCI slot. 256KB integrated L2 cache. Support for up to 128MB of on-board system EDO memory. PCI Mode 4 support.
Chapter 2: Technical Information Memory The ClientPro XVI system board has two banks of DRAM (four sockets), which provide 128MB maximum memory using on-board SIMMs. The ClientPro XVI also has 256KB of L2 cache installed on-board. This section explains the type of SIMMs supported, lists the rules of adding memory to the system, gives some examples of common memory configurations, and shows how to physically install the new SIMMs.
Micron ClientPro XVI User's Guide System Board Figure 2-1. ClientPro XVI System Board 2-4 Micron Electronics, Inc.
Chapter 2: Technical Information Figure 2-2. I/O Plate Connectors Figure 2-3. System Front Panel I/O Connectors Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Jumper Settings Configuration The jumpers on the Micron ClientPro XVI are preset at the factory and in most cases do not need to be changed. However, if certain functions need to be changed, the jumpers may need to be reconfigured. Figure 2-4. shows an example of a jumper. Figure 2-4. Example of a Jumper and Jumper Block Refer to the following tables to set the jumpers. 2-6 Micron Electronics, Inc.
Chapter 2: Technical Information Figure 2-5. CPU Speed Selection Figure 2-6. CMOS Configuration Selection Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Figure 2-7. Connectors 2-8 Micron Electronics, Inc.
Chapter 2: Technical Information Installing Add-On Peripherals The ClientPro XVI accommodates ISA and PCI Local Bus cards. Extra DRAM can also be added to the system board. The following describes how to install the PCI card and DRAM memory. PCI Local Bus Card PCI Local Bus slots accommodate most PCI-approved Local Bus cards. To install a PCI Local Bus card: 1. Power OFF the computer system. 2. Locate an unused PCI slot on the ClientPro X VI. 3. Insert the card with the bottom edge level.
Micron ClientPro XVI User's Guide Figure 2-8. Installing a PCI Local Bus Card NOTE: The ISA slot (J1C1) and the PCI slot (J2D1) are “shared slots.” When a PCI card is installed into the (J2D1) PCI slot, the ( J1C1) ISA slot is disabled. Conversely, when a peripheral card is installed into the (J1C1) ISA slot, the (J2D1) PCI slot is disabled. 2-10 Micron Electronics, Inc.
Chapter 2: Technical Information SIMM Modules The memory in this system can be increased up to a maximum of 128MB by installing SIMMs (single in-line memory modules). To install SIMMs, first locate the memory banks on the system board (refer to Figure 2-1). Follow figure 2-12 on page 2-15 for the possible installation combinations. CAUTION: Modules are Electrostatic Sensitive. Even a small electrostatic discharge could damage the module.
Micron ClientPro XVI User's Guide Installing SIMM Modules The ClientPro XVI has four, 36-bit (72-pin) SIMM sockets on-board and can accommodate memory from 8MB up to 128MB using the following SIMM sizes: 4MB - organized as 1MB x 32 or 1MB x 36 8MB - organized as 2MB x 32 or 2MB x 36 16MB - organized as 4MB x 32 or 4MB x 36 32MB - organized as 8MB x 32 or 8MB x 36 The system board requires at least two SIMM sockets (one bank) to be filled. Start with filling bank 0, then fill bank 1.
Chapter 2: Technical Information Step 1: Using both hands, carefully set the SIMM into the socket at a 45 degree angle, tilted towards the CPU socket (refer to Figures 2-9 and 2-10). Do not force it in or damage may result. Note that the SIMM modules are keyed in such a way that they cannot be inserted incorrectly (refer to Figure 2-11 on page 14). If you are having difficulty placing them into the socket, check to see that you are not attempting to insert them backwards.
Micron ClientPro XVI User's Guide Alignment hole Post peg Be sure the module is centered and connector pins are aligned and FULLY SEATED. Keyed Notch When the module has been locked in place, be sure both silver tabs on each side of the socket are fully closed. Figure 2-11. SIMMs with Keyed Notch Removing SIMM Modules To remove SIMM modules, simply reverse the above procedure with the following differences.
Chapter 2: Technical Information DRAM Memory The following table lists the possible memory size combinations usable for the installation of SIMMs. Figure 2-12. DRAM Memory Configuration Micron Electronics, Inc.
Chapter 3: The BIOS Setup Program Chapter 3 The BIOS Setup Program Setup ............................................................................................ 3-2 BIOS Setup ........................................................................................................ 3-2 When Setup Should be Run ............................................................................... 3-2 How to Run the Setup Program ..................................................
Micron ClientPro XVI User's Guide SETUP BIOS Setup Every AT-compatible computer has a battery supported CMOS memory location that stores information about the system and peripheral configuration. Because of the attached battery, the CMOS is constantly provided with power, even when the computer has been turned off.
Chapter 3: The BIOS Setup Program How to Run the Setup Program The Setup program is used to configure the computer’s BIOS (Basic Input/Output System). The computer’s BIOS is responsible for configuring the motherboard and providing hardware information to the operating system. In order for the computer to run properly, run the Setup procedure after first installing the system board and whenever you make a hardware change to the system.
Micron ClientPro XVI User's Guide The ClientPro XVI system board has the following CMOS configuration screens: Main Screen IDE 0 Master/Slave IDE 1 Master/Slave Boot Options Advanced Integrated Peripherals Advanced Chipset Configuration Power Management Configuration Plug and Play Configuration Event Logging Configuration Security Exit Each screen configures specific parameters for the ClientPro XVI system board. The following section is an overview of each screen and its functions.
Chapter 3: The BIOS Setup Program Setting the CMOS Main Screen The CMOS Main Screen (Figure 3-2) is used to set the date and time, to set the floppy drive types, to configure the hard disks, and to configure the Boot Options. To move between the categories, use the up arrow and the down arrow keys. Figure 3-2. Main Screen System Date and Time Specifies the current date. Select the month from a pop-up menu. System Time Specifies the current time. Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Floppy Options When selected, this pops up the Floppy Options menu. Floppy Options Subscreen Floppy A: Reports if a diskette drive is connected to the system. There are no options. Floppy B: Reports if a second diskette drive is connected to the system. There are no options. Floppy A: Type Specifies the physical size and capacity of the diskette drive. The options are Disabled, 360 KB, 5.25-inch; 1.2 MB, 5.25-inch; 720 KB, 3.5-inch; 1.44/1.25 MB, 3.5-inch; 2.88 MB, 3.
Chapter 3: The BIOS Setup Program Figure 3-3. IDE Master or Slave Screen Primary IDE Master/Slave and Secondary Master/Slave Reports if a hard disk is connected to the system. When selected, this brings up the Hard Disk Configuration subscreen. IDE Device Configuration Used to manually configure the hard drive or have the system auto configure it. The options are Auto Configured and User Definable. The default is Auto Configured.
Micron ClientPro XVI User's Guide Number of Sectors If Hard Disk Type is set to User Definable, you must type the correct number of sectors for your hard disk. If Hard Disk Type is set to Auto Configured, this reports the number of sectors for your hard disk and cannot be modified. Maximum Capacity Reports the maximum capacity of your hard disk. It is calculated from the number of cylinders, heads, and sectors. There are no options here. IDE Translation Mode Specifies the IDE translation mode.
Chapter 3: The BIOS Setup Program Figure 3-4. Boot Options Screen Boot Options First, Second, Third, Fourth Boot Device Sets which drives the system checks to find an operating system to boot from. The following options are available: First Boot Device Select Disabled, Floppy, Hard Disk, CD-ROM, Network. Second, Third, Fourth Device Select Disabled, Floppy, Hard Disk, Network. System Cache Enables or disables both the primary and the secondary cache memory. The options are Enabled or Disabled.
Micron ClientPro XVI User's Guide Num Lock Sets the beginning state of the Num Lock feature on your keyboard. The options are On and Off. Speaker Turns the on-board speaker control to on or off. The options are Enabled and Disable. Setup Prompt Turns on (or off) the “Press Key if you want to run Setup” prompt during the power-up sequence. The options are Enabled and Disabled. NOTE This option has no effect on your ability to access the Setup program. It only toggles the prompt.
Chapter 3: The BIOS Setup Program Setting the Advanced Screen The Advanced Screen (Figure 3-5) is used to select certain options from the Advanced screen (e.g., Peripheral Configuration), the Setup program switches to a subscreen for the selected option. Subscreens are described in the sections following the description of the Advanced screen options. Figure 3-5. Advanced Screen Processor Type Reports the CPU type. There are no options. Processor Speed Reports the CPU clock speed. There are no options.
Micron ClientPro XVI User's Guide Figure 3-6. Perpherial Configuration Screen Primary and Secondary IDE Interface Enables or disables the PCI IDE hard disk interface. The options are Enabled and Disabled. Floppy Interface Enables or disables the diskette drive interface. The options are Enabled and Disabled. Serial Port 1 Address Selects the address of the serial port. The options are Disabled; COM1, 3F8h; COM2, 2F8h; COM3, 3E8h; and COM4, 2E8h.
Chapter 3: The BIOS Setup Program NOTE If either serial port address is set, the address it is set to will not appear in the options dialog box of the other serial port. Example: With certain video adapters installed, the COM4, 2E8h address will not appear in the options dialog box of either serial port. Parallel Port Address Selects the address and IRQ of the parallel port. The options are Disabled; LPT3, 3BCh, IRQ7; LPT1, 378h, IRQ7; LPT1, 378h, IRQ5; and LPT2, 278h, IRQ5.
Micron ClientPro XVI User's Guide Figure 3-7. Advanced Chipset Configuration Screen Advanced Chipset Configuration Base Memory Size Sets the size of the base memory. The options are 512 KB and 640 KB. ISA LFB Size Sets the size of the linear frame buffer. The options are Disabled and 1 MB. If this is set to 1 MB, then the ISA LFB Base Address field will appear. ISA LFB Base Address Reports the base address of the LFB. There are no options. This field will not appear if the ISA LFB Size is set to Disabled.
Chapter 3: The BIOS Setup Program Latency Timer (PCI Clocks) Sets the length of time an agent on the PCI bus can hold the bus when another agent has requested the bus. Valid numbers are between 0 and 256. Bank 0 SIMM Detected Reports the type of memory found in the bank 0 SIMM slots. There are no options. Bank 1 SIMM Detected Reports the type of memory found in the bank 1 SIMM slots. There are no options. Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Power Management Configuration The Power Management Screen (Figure 3-8) provides the control of system power usage when APM (Advanced Power Management) software is active. Figure 3-8. Advanced Power Management Screen Advanced Power Management Enables or disables the Advanced Power Management (APM) support in your system’s BIOS. Power Management will only work with APM-capable operating systems to manage power consumption in your system.
Chapter 3: The BIOS Setup Program Auto Start On AC Loss Enables returning to the last known state of the system, or powering down upon AC power loss to the baseboard. The options are Disabled and Enabled. The default is Disabled. Power-On COM1 Ring This option is only available when Auto Start is Enabled. Enables the system to power on upon an incoming POTS call to a telephony device configured for operation on COM1. The options are Disabled and Enabled. Micron Electronics, Inc.
Micron ClientPro XVI User's Guide Figure 3-9. Plug and Play Configuration Screen Plug and Play Configuration Configuration Mode Sets how the BIOS gets information about ISA cards that do not have Plug and Play capabilities. The options are Use Setup Utility and Use ICU (ISA Configuration Utility). If Use ICU is selected, the BIOS will depend on run-time software to ensure that there are no conflicts between ISA boards with Plug and Play capabilities and those without. Only Boot With PnP OS will be visible.
Chapter 3: The BIOS Setup Program ISA Shared Memory Base Address Sets the base address for the ISA Shared Memory. The options are C8000h, CC000h, D0000h, D4000h, D8000h, and DC000h. This setting could affect the ISA Shared Memory Size item. The value entered in the ISA Shared Memory Size item cannot extend to the E0000h address. For example, if a size of 64K was selected, options D4000h, D8000h, and DC000h will not be available. IRQ 3, 4, 5, 7, 9, 10, 11, 12, 14, 15 Sets the status of the IRQ.
Micron ClientPro XVI User's Guide Event Logging Configuration Figure 3-10. Event Logging Configuration Screen Event Logging Configuration Screens Event Log Status Advises the user if the event log has been corrupted or not. Log Capacity Advises the user if there is available space for additional logs. Count Granularity The number of log events to occur before the event log is updated. Time Granularity The amount of time that must pass before event log updates. 3-20 Micron Electronics, Inc.
Chapter 3: The BIOS Setup Program Log Control Enables or disables the events logging. Clear Log Gives the user the option to delete the existing logs. The entry returns to No after rebooting. Mark Exsisting Events Read This marks the existing log as read and viewed by the user. The entry returns to No after rebooting. Critical Events in Log This list the number of the critical errors that had occured in the system.
Micron ClientPro XVI User's Guide Setting the CMOS Security Screen The Security Screen (Figure 3-11) controls access to the computer. The security screen allows for settings of two passwords. The Administrative Password allows access to the system and Setup. The User Password will allow access to the system, but not to all Setup features. Figure 3-11. Security Configuration Screen User Password is Reports if there is a User password set. There are no options.
Chapter 3: The BIOS Setup Program Unattended Start Controls when the security password is requested. The options are Enabled and Disabled. The User password must be enabled before you can enable this option. If Enabled is selected, the system boots, but the keyboard will be locked until the User password is entered. Security Hot Key (CTRL-ALT-) Sets a hot key that, when pressed, locks the keyboard until the User password is entered. The Keyboard LEDs flash to indicate that the keyboard is locked.
Micron ClientPro XVI User's Guide Exiting/Saving the CMOS Selections After you have completed configuring the BIOS, select the Exit Screen (Figure 3-12), and choose one of the following options. Figure 3-12. Exit Screen Exit Saving Changes Saves the changes to CMOS RAM and exits the Setup program. You can also press the key anywhere in the Setup program to do this. Exit Discarding Changes Exits the Setup program without saving any changes.
Chapter 4: Common Problems Chapter 4 Common Problems Introduction ................................................................................. 4-2 Problems During Boot ........................................................................................ 4-2 System Problems ............................................................................................... 4-6 Hard Disk Problems ...........................................................................................
Micron ClientPro XVI User's Guide Introduction Occasionally while setting up and configuring a computer system, an error may occur or an important element may be forgotten. This section provides information regarding the most frequently encountered problems, as well as many quick and simple solutions. If you continue to experience problems and this section fails to provide solutions, please feel free to contact Micron technical support (see Appendix A: Contacting Technical Support).
Chapter 4: Common Problems Problem When the power switch is turned on, the system has power (i.e., the exhaust fan runs, the power indicator light is illuminated, the hard disk begins to spin, etc.), but the system appears dead. Generally the keyboard LEDs will stay on. Possible Cause The monitor may not be turned on or plugged in. A peripheral card may not be seated correctly on the system board. A peripheral card may be defective. A floppy drive may be defective.
Micron ClientPro XVI User's Guide Problem System powers on, the display works, but the system does not complete the boot process or you see one of the following error messages: “Hard disk Controller Failure.” “Fixed Disk Configuration Error.” “Operating System Not Found.” Possible Cause Hard drive is incorrectly set up in CMOS. Hard drive cable may not be properly connected. CMOS may have lost settings. SCSI controller card may have lost settings. Files on hard drive may be corrupted.
Chapter 4: Common Problems Problem The system displays the error message “Non-system Disk or Disk Error” or “Operating System Not found.” Possible Cause The System files are missing from the Boot Sector of the hard drive. The diskette in Drive A: is not bootable. CMOS is incorrectly configured. Solutions Your system is designed to first check the floppy drive for a bootable diskette.
Micron ClientPro XVI User's Guide System Problems Problem A large number of damaged sectors are encountered when attempting to format diskettes. Possible Cause Typically, Micron computers are provided with a 1.44MB 3.5" floppy drive. An attempt may have been made to format a lowdensity disk in one of the Micron high-density floppy drives. Solution Please refer to the DOS manual for more information about how to format low-density diskettes in high-density floppy drives.
Chapter 4: Common Problems Problem The system displays the error message COM Port 2F8 conflict during boot, or the system beeps, and displays the message “Press F1 to Continue, F2 for Setup.” Possible Cause System CMOS has been reset to defaults, and you have a modem installed on COM 2. Solution Check that the modem settings are set correctly and not conflicting with any other devices. On Windows 95™ systems Serial/Com Port B should be set to COM 4.
Micron ClientPro XVI User's Guide Problem After installing a new peripheral card, an unrelated part of the system suddenly stops working. Possible Cause The new card may be attempting to use some of the same system resources, such as address space, I/O ports, interrupt lines, etc., and may be conflicting with the failing part of the system. When installing the new card, a different peripheral card or a cable may have been knocked loose. Solution Remove the new card and retry system.
Chapter 4: Common Problems Hard Disk Problems Problem System has to be booted from a floppy disk. Hard drive is either unrecognized or unreadable. Possible Cause The connections between the drive and the controller may be defective or loose. The hard drive’s root directory or file allocation table may be corrupted. The controller or hard drive may also be defective. Solution Check that the hard drive and controller are connected properly.
Micron ClientPro XVI User's Guide Problem Read/write, sector, data, or seek errors occur when attempting to access files on the hard drive. Possible Cause The format may be fading. The hard drive may be developing media errors. The file allocation table may be corrupted. Solution Using a file-by-file backup method, backup as much data as you can, then reformat the drive.
Appendix A: Contacting Technical Support Introduction If you are experiencing problems with your Micron system and Chapter 4, "Common Problems" does not provide the information needed to correct your problem, feel free to contact Micron Technical Support at 1-800-877-8856. Additional areas of support may be found by contacting the Micron Technical Support BBS at 1-800-270-1207, Technical Support Internet Mail: techsupport.meic@micron.
Micron ClientPro XVI User's Guide Returning Equipment to Micron Electronics If it is determined that your system needs to be returned to Micron for repair or replacement, please observe the rules listed below. Failure to follow any of these rules may result in long delays in repair or the simple return of the system without repair. 1.
Appendix B: Beep Codes and Error Messages Beep Codes and Error Messages POST (Power On Self Test) has two kinds of messages: Beep Codes and Error Messages. The following tables list these messages and explanations. BIOS Beep Codes Table B-1. Beep Codes Micron Electronics, Inc.
Micron ClientPro XVI User's Guide BIOS Error Messages Table B-2 BIOS Error Messages B-2 Micron Electronics, Inc.
Appendix B: Beep Codes and Error Messages BIOS Error Messages Table B-2 BIOS Error Messages (continued) Micron Electronics, Inc.
Appendix C: Glossary ’ Glossary Application: A software program that operates under an operating system to perform a specific task. BIOS: Basic Input/Output System. Programs that are permanently stored in the system board’s ROM chips providing functions such as the power-on self test. Also see ROM. Boot: To start the computer system and load the operating system.
Micron ClientPro XVI User's Guide EISA: Extended Industry Standard Architecture. Expansion Slot: A connector on the motherboard for holding a peripheral card. Floppy Disk: A 3.5 inch or 5.25 inch removable storage medium used for storing programs and files externally from the computer system. Format: A process that prepares a disk to hold data. For hard disks, there are two formatting process: low-level and high-level. Hard Disk: An internal or external, high-capacity, high-storage medium.
Appendix C: Glossary Modem: A device designed to allow computers to communicate over standard phone lines. Motherboard: See “System Board.” Non-Volatile Memory: Memory that is maintained even when power is not on. On-Board Floppy: A floppy disk drive controller that is incorporated into the system board. Open: A circuit that is not complete. Usually accomplished by removing a jumper from two pins on the system board or a peripheral card. Also see “Closed” and “Jumper.
Micron ClientPro XVI User's Guide ROM: Read-Only Memory. The type of computer memory that is used to permanently store the information vital to computer operation, including some parts of the operating system. ROM is permanent and the contents will not be lost when the computer is turned off. Setup Program: Used to inform the computer about installed peripheral, memory, configuration information, date and time, etc.
Appendix D: Micron PowerSM Warranty MICRON ELECTRONICS, INC. MICRON POWER LIMITED WARRANTIES AND SUPPORT FIVE-YEAR LIMITED WARRANTY Micron Electronics, Inc. (Micron) warrants that the microprocessor and main memory included in the new product sold by Micron will be free from defects in materials and workmanship for five (5) years from date of shipment by Micron.
Micron ClientPro XVI User's Guide ON-SITE SERVICE If you have purchased on-site service, such service will be provided by Micron-qualified third-party service providers for one (1) year from the date of shipment by Micron, in accordance with the Terms of Limited Warranties. On-site service will only be provided for factory-installed products and is not available in some areas. On-site service will not be provided for external peripheral hardware such as the keyboard, monitor or mouse.
Appendix D: Micron PowerSM Warranty THIRTY-DAY MONEY-BACK POLICY This product sold by Micron comes with Micron’s thirty-day money-back policy. Opened software is not covered under this policy and may be subject to a restocking fee.
Micron ClientPro XVI User's Guide THESE LIMITED WARRANTIES APPLY ONLY IN THE CONTINENTAL UNITED STATES OF AMERICA, ALASKA, HAWAII, PUERTO RICO, AND CANADA. A “FULL REFUND” AS USED ABOVE SHALL INCLUDE THE PURCHASE PRICE PAID BY THE CUSTOMER, BUT SHALL NOT INCLUDE SHIPPING COSTS AND INSURANCE PAID BY THE CUSTOMER.
Appendix D: Micron PowerSM Warranty MICRON ELECTRONICS, INC. MICRON POWER LIMITED WARRANTIES AND SUPPORT FOR INTERNATIONAL PRODUCT SALES FIVE-YEAR LIMITED WARRANTY Micron Electronics, Inc. (Micron) warrants that the microprocessor and main memory included in the new product sold by Micron will be free from defects in materials and workmanship for five (5) years from date of shipment by Micron.
Micron ClientPro XVI User's Guide RETURN PROCEDURES You are responsible for returning products to Micron at your expense. Prior to returning product(s) to Micron for warranty service, you must obtain a Return Merchandise Authorization (RMA) number from Micron by calling in the United States of America 208893-3434.
Appendix D: Micron PowerSM Warranty Such product(s) must be shipped to Micron via a Qualified Courier in the original packaging, prepaid and insured by you, with the RMA number clearly identified on the packaging. Please retain your shipping information, including tracking numbers, until your amount has been credited by Micron. This will serve as your proof of return.
Micron ClientPro XVI User's Guide GOVERNING LAW AND JURISDICTION THESE LIMITED WARRANTIES ARE INCORPORATED INTO AND ARE ESSENTIAL AND MATERIAL PROVISIONS OF THE TERMS AND CONDITIONS OF SALE OF NEW MICRON PRODUCTS TO YOU (SALE TERMS). ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE STATE OF IDAHO.
