User`s guide

Micron Electronics, Inc. 4-3
s Guide Chapter 4: Common Problems
Problem
When the power switch is turned on, the system has power (i.e., the
exhaust fan runs, the power indicator light is illuminated, the hard
disk begins to spin, etc.), but the system appears dead. Generally the
keyboard LEDs will stay on.
Possible Cause
❏ The monitor may not be turned on or plugged in.
❏ A peripheral card may not be seated correctly on the system
board.
❏ A peripheral card may be defective.
❏ A floppy drive may be defective.
Solution Checklist
❏ Check to make sure the monitor power cable is plugged into the
wall outlet and the back of the monitor. Also verify the monitor
video cable is plugged into the video card in the back of the
computer. Check the monitor to ensure that the power is on. If
you suspect a problem with the monitor, please refer to the
manual that was provided with it.
❏ Carefully open the system unit. Press down firmly on all
peripherals in the expansion slots.
❏ With the system power shut off, remove one peripheral card,
power up the system, and wait a few moments to see if the
keyboard lights turn off. If they don’t turn off, repeat the above
steps with the next peripheral card until all have been removed.
After this has been completed, contact Micron technical support
for further assistance.
❏ With the system power shut off, completely disconnect one of
the floppy drives and power up the system. If the keyboard lights
do not turn off after a few moments, repeat the above procedure
until all drives are disconnected. After this has been completed,
contact Micron technical support for further assistance.
❏ Contact Micron technical support if none of the above procedures
is effective.