User's Manual

MTI RFID ME User Manual
- 26 - Dec 30, 2011
6. Troubleshooting/ FAQs
6.1. Initial Setup/ Software
If the software fails to install as shown in Figure 29, repeat the installation process over again,
first uninstall the prior MTI RFID ME installation, and then re-install again using the same steps
listed in section 2.1.
Figure 30
6.2. Reading Tags
If reader is “Offline” and does not identify tags, make sure the state/status of the MTI RFID ME is
“Online” reference Figure 9 which shows “Online” status).
In general, reading tags depends on a lot of different conditions, please verify that there are no
metal or liquid objects surrounding the RFID reader and/or near the tags (such as a metal table,
or glass of water).
6.3. Writing Tags
If tag status displays “ERROR”, make sure the tag and reader proximity is very close (touching if
necessary), and try again.