Specifications

Troubleshooting Guide Chapter 6
18 MODEL 160P STACKER – Quick Reference Guide
6.2.10 >STACKER ERROR<
A “>STACKER ERROR<” message is returned from the Model 466P to the host when
there is a problem with the Model 160P Stacker. The >STACKER ERROR< indicates
that the stacker is full, or there was a problem with the “Stacker Jam Sensor”.
There are three possible scenarios that will generate a >STACKER ERROR< condition.
1.) The stacker is full. The stack has reached it’s full potential by tripping an internal
sensor set by the Adjustable “Top of Stack” lever.
2.) The “Stacker Jam Sensor” generated an error, which stopped the printing process
because there was no media fed into the stacker within two print cycles.
3.) The “Stacker Jam Sensor” generated an error, which stopped the printing process
because a gap was not recognized between each tag.
Error Correction Procedure:
Visually inspect the stacker to see if the Cartridge is full or if there is a Media Jam
between the printer and the stacker.
STACKER FULL CONDITION
1.) Raise “Sliding Stack Weight” to top; a magnet will hold it in the top most position.
Carefully grasp the “Cartridge” handle and remove the stack of tags from the
stacker.
2.) After emptying cartridge, return it to it’s operating position, and lower the Sliding
Stack Weight to the belts.
3.) Press either “Pause/Resume” or “TOF/Error Clear” to continue printing from where it
left off in the printing process before the error condition.
STACKER JAM CONDITION
1.) Push the “Engagement Release Lever” and pull stacker away from printer. Remove
any partially cut tags that may have fallen between stacker and printer.
2.) Visually inspect bottom of stack and remove any jammed tags. Typically, this will
resolve the problem. Engage stacker into printer and press either “Pause/Resume”
or “TOF/Error Clear” front panel button to continue printing from where the printer left
off in the printing process before the error condition.
3.) If there is no apparent jam in the stacker, lift the right side cover and raise the print
head. Remove remaining media between print head and cutter. Tear off a clean
edge on the media and reload into the printer following the Media Loading
Instructions.
4.) Verify Internal Media Guide is down and lower right side cover.
5.) Press “TOF/Error Clear” front panel button to continue printing from where the
printer left off in the printing process before the error condition.