Specifications

Troubleshooting Guide Chapter 6
16 MODEL 160P STACKER – Quick Reference Guide
6.) Lower right side cover and engage stacker into operating position.
7.) Plug power cord back in and turn power on.
8.) Press “TOF/Error Clear”. The printer will perform a “find Top of Form” procedure,
reprint the last tag, and continue to print from where printing process left off before
the error condition. If >CUTTER ERROR< persists, printer requires maintenance.
6.2.2 >DATA ERROR<
A “>DATA ERROR<” message is returned from the Model 466P to the host when the
printer encounters a communication problem. This error could be the result of a bad
serial cable, or the serial parameters of the printer do not match those of the device
communicating with it.
Error Correction Procedure:
1.) Replace printer’s serial cable with a known good cable.
2.) The problem could be at a system level as in communication protocol differences,
which will require investigation from a system administrator.
6.2.3 >HEAD IS UP<
A “>HEAD IS UP<” message is returned from the Model 466P to the host when the print
head on the Model 466P is not in it’s operating position.
Error Correction Procedures:
1.) Lift right side panel of the Model 466P.
2.) Visually inspect print head, and lower into it’s operating and locked position by
turning the “Head Lift Knob” clockwise.
3.) Lower right side panel and press “TOF/Error Clear” Front Panel button to continue
printing from where the printer left off in the printing process before the error
condition.
6.2.4 >LOW STOCK<
A “>LOW STOCK<” message is returned from the Model 466P to the host when the
printer runs out of media.
Error Correction Procedure:
1.) Lift right side panel and raise print head. Remove the remaining media beneath the
print head. Load new media per Media Loading Instructions.
2.) Lower print head and close right side panel.
3.) Press “TOF/Error Clear” button. The printer will perform a “find Top of Form”
procedure, reprint the last tag, and continue to print from where the printing process
left off before the error condition.