User guide

Visitor Administration User Guide 7
CHAPTER 1 Introduction
Visitor Management is for managing and tracking visitors within your organization.
The hosting party logs into a browser-based application to add a visitor or schedule a visit. The web
application allows users to log into the visitor management system from any desktop.
The front desk attendant can search for visitors, sign visitors in or out, capture information, determine
status, and have e-mail notifications sent to the host and visitor. Front desk attendants can also view
upcoming visits.
Scheduled visitors use the Kiosk for self sign-in. When the visit is scheduled, a notification e-mail is
sent to the host and visitor. The visitors e-mail will contain a bar code which is the visit key. This is
used to sign in or out for the scheduled visit.
Configuration of these applications is done with Visitor Administration. This is also a browser-based
application. It is used to configure settings such as sign-in locations and kiosks.
Conventions Used in this Documentation
The text in this documentation is formatted to make it easy for you to identify what is being
described.
Where a term is defined, the word is represented in italics.
Field names are shown in bold.
Menus and menu choices are shown in bold italics. All menu choices have accelerator keys, which
enable you to select the menu choices using the keyboard. The underlined letter represents the
accelerator key for that menu item. Accelerator keys are written, for example, <Alt>, <C>.
Keyboard keys are represented in angle brackets. For example: <Tab>, <Ctrl>.
Keyboard key combinations are written in two ways:
<Ctrl> + <Z> means hold down the first key and press the second
<Alt>, <C> means press the first key, then press the second
Buttons on the screen are represented in square brackets; for example: [Modify], [Cancel].