User guide

30 Visitor Administration User Guide
Windows License
Upon the first time starting up the computer, you will be required to enter a valid Windows license
number and activate it. To do so, you must have a network connection.
USB Ports
The USB ports vary depending on the order in which the devices are connected. If a ghost image is
being used, the USB ports must match the original configuration.
These settings must be manually changed as follows.
Changing Port Settings
1. Under Printers and Faxes, locate the printer, “Microcom 428M 300DPI.” Right-click on the
printer and select Properties.
2. On the Ports tab, select the COM3 port check box and then click [Configure Port]. An error may
appear stating, “The port may be in use or may not exist.” If this occurs,
a. Click [OK].
b. Select another COM port, such as COM4, and then click [Configure Port].
3. Change Bits per second to 115200.
4. Change Flow control to Hardware.
5. On the General tab, click [Print Test Page].
6. If a test page is printed successfully, the correct port has been configured. If nothing prints, then
try another COM port.
Virtual Keyboard
The Touch-It virtual keyboard is used to mimic a physical keyboard, allowing typing to be done on
screen. The virtual keyboard must be installed before using ClickOnce.
The software has five files: TouchIt.exe, LogOnKeyboard.exe, MixedKeyboard.exe,
NumericKeyBoard.exe, and TouchIt.ini. These files can be found on the Supplemental disc.
Installing the Virtual Keyboard
1. Install TouchIt.exe.
a. Double-click on it to start the installation. Click [Next].
b. Choose the destination location. Click [Next].
c. Choose the data directory. Click [Next].
d. Select Full installation from the drop-down. Click [Next].
e. You may choose to have shortcut icons. Click [Next].
f. When the installation is complete, click [Finish].
2. Install keyboard templates.
a. Double-click on LogOnKeyboard.exe to start the installation. Click [Install].
b. The template will be installed. When it is complete, click [Close].
c. Repeat this step for MixedKeyboard.exe and NumericKeyboard.exe.
3. Locate the file, TouchIt.ini,and move it to the TouchIt directory on the computer. If you used the
default location, it should be C:\Program Files\Chessware\TouchIt.