User guide

24 Visitor Administration User Guide
To enhance Visitor Administration performance, bypass the proxy server for local addresses and add
the web server address to the list of proxy server exceptions.
Update the URL
The full name of the computer is usually configured during the installation process. However, if you
want to change it, this can be done in the SilverlightApplicationConfiguration.xml file. This is
located in C:\Inetpub\wwwroot\AdminApp.
The full name of the computer can be found by right-clicking on My Computer and selecting
Properties. Then select the Computer Name tab. For cluster configurations, use the fully qualified
virtual computer name.
SSL
If SSL (Secure Sockets Layer) is used, you must change the URL from http to https.
Editing SilverlightApplicationConfiguration.xml
1. Navigate to C:\Inetpub\wwwroot\AdminApp and edit the
SilverlightApplicationConfiguration.xml file.
2. Locate the URL.
3. Change http to https.
4. Save the file.
Getting Started
Use the <Internal> directory and the user credentials for System Administration to log in.
Web Address
To get started, you will need the web address. The URL to access Visitor Administration consists of
the fully qualified server name and the location of the application on the server. The location of the
application is different depending on the application used. There is not a central log in web site for all
B.A.S.I.S. web-based applications. To connect to Visitor Administration, type the following address
into a browser, where <server name> is the location of the B.A.S.I.S. server:
http://<server name>/AdminApp
When accessing this site for the first time, if you do not have Silverlight installed, you will be asked
to do so.
Logging In
1. Go to the Visitor Administration web page,
http://<server name>/AdminApp
If you have configured SSL (Secure Sockets Layer) for Visitor Management, remember that the
URL for the server must start with https://...
2. Type in your user name.
3. Type in your password.