User guide

Visitor Administration User Guide 23
CHAPTER 3 Visitor Administration
The browser-based Visitor Administration is for configuring Visitor Management. The web page can
be accessed and used from any workstation within an organization. You must have proper credentials
to log in and use this browser-based application.
For proper functionality, Visitor Administration requires:
• Internet Explorer 7 or later
• Silverlight 2.0 or later (available from http://www.microsoft.com/silverlight/. If you are having
difficulties, contact your administrator.)
Due to the default Internet Explorer enhanced security settings preventing the use of some browser
components, Visitor Administration is not supported on Windows Server 2003 or Windows Server
2008. The Internet Explorer security settings can be adjusted to provide support but it is not
recommended due to potential insecure Internet Explorer security setting modifications.
Browser Settings
Visitor Administration is currently supported with Internet Explorer. Certain browser controls must
be enabled to display its functionality. ActiveX controls and File download must be enabled.
In Internet Explorer, add the Visitor Administration URL to the list of Trusted Sites on the Security
tab of the Internet Options and set the security level for this zone to medium-low. JavaScript should
be enabled for the browser. The following options must be configured in the custom security settings:
Item Setting
ActiveX controls and plug-ins > Automatic prompting for ActiveX controls Enable
Downloads > File Download Enable
Miscellaneous > Access data sources across domains Prompt
Scripting > Active Scripting Enable