User manual

Preface
 2004 Microchip Technology Inc. DS51266C-page 3
THE MICROCHIP INTERNET WEB SITE
Microchip provides easy access to our documentation and on-line support through our
World Wide Web Site at www.microchip.com. You can download files from the web site
or from our FTP site at ftp://ftp.microchip.com.
CUSTOMER SUPPORT
Users of Microchip products can receive assistance through several channels:
• Distributor or Representative
• Local Sales Office
• Field Application Engineer (FAE)
• Corporate Applications Engineer (CAE)
• Hot Line
Customers should call their distributor, representative or field application engineer
(FAE) for support. Local sales offices are also available to help customers. See the
back cover for a listing of sales offices and locations.
Corporate applications engineers (CAEs) may be contacted at:
[phone].
In addition, there is a Systems Information and Upgrade Line. This line provides system
users a listing of the latest versions of all of Microchip’s development systems software
products. Plus, this line provides information on how customers can receive any
currently available upgrade kits.
The Hot Line numbers are:
1-800-755-2345 for U.S. and most of Canada, and
1-480-792-7302 for the rest of the world.