Specifications

49
Troubleshooting
Symptom Possible cause and remedy
Satellite cannot be
found, or no signal
Example: Astra1 19° East
Key 1 (presetting: “ARD“)
Key “INFO“ (“ARD“, FR11837)
Signal AND quality are both at 0%
Direct vertical reflector towards south.
Turn some millimetres to the left, wait approx. 3
seconds and repeat until signal AND quality are
displayed.
With a signal of approx. 60%, the black background
will disappear and the TV image will be displayed.
For another satellite please select a current channel
from the pre-programmed channel list and then
press the “INFO” key.
No LED is
illuminated
The external power pack and/ort he 12V cable are
not connected.
Connect the external power pack and/ort he 12V
cable to the mains supply and to the receiver.
The antenna is not directed towards the satellite.
Direct the antenna properly.
No sound or image,
but receiver menus
are displayed
No signal (with symbol).
Check the cable connection from LNB to the
receiver and from the receiver to the connected
equipment.
Direct the antenna.
The system is not connected properly.
Check connection of the SCART cable
The green LED is lit,
TV set does not
show any image.
The TV set is not in AV mode.
Switch the TV set to the respective AV input.