Instruction manual

RFT9739 Field-Mount Transmitter Instruction Manual 105
Appendix
H Return Policy
General guidelines
Micro Motion return procedures must be followed for you to meet the
legal requirements of applicable U.S. Department of Transportation
(DOT) regulations. They also help us provide a safe working
environment for our employees. Failure to follow these requirements will
result in your equipment being refused delivery.
To return equipment, contact the Micro Motion Customer Service
Department for return procedures and required documentation:
• In the U.S.A., phone
1-800-522-6277
or
1-303-530-8400
between
6:00 a.m. and 5:30 p.m. (Mountain Standard Time), Monday through
Friday, except holidays.
• In Europe, phone
[phone]
, or contact your local sales
representative.
• In Asia, phone
(65) 777-8211,
or contact your local sales
representative.
Information on return procedures and forms are also available on our
Web site, at
www.micromotion.com
.
New and unused equipment
Only equipment that has not been removed from the original shipping
package will be considered new and unused. New and unused
equipment includes sensors, transmitters, or peripheral devices which:
• Were shipped as requested by the customer but are not needed, or
• Were shipped incorrectly by Micro Motion.
Used equipment
All other equipment is considered used. This equipment must be
completely decontaminated and cleaned before being returned.
Document all foreign substances that have come in contact with the
equipment.