Operating instructions

7. Maintenance and service MICRO PANEL XV-102 3.5"
46 M002869-02, 07/2009
7.4 Troubleshooting and fault rectification
Tab. 18 Troubleshooting and fault rectification
Fault and possible cause Corrective action
Device does not start (boot).
Power supply interface does not have any
power.
Check the power supply cable.
While the device is starting (booting), the following
message appears:
«<50> Touch is dirty or defect»
(only appears if GALILEO is installed)
Resistive touch is not correctly calibrated.
#
##
# Start (boot) the device.
#
##
# Calibrate touch
(→ Document «M000174»).
The threaded pins for mounting the device
have been tightened too much.
Loosen the threaded pins (observe max.
torque, → Chapter 5.4.1, " 37).
Device is faulty. Send in your device for repair.
Display remains or becomes dark.
Backlight is switched off. Check the function in the visualization software.
Backlight is faulty. Send in your device for repair.
Touch does not react or does not react correctly to
touch operation.
Resistive touch is not correctly calibrated.
#
##
# Start (boot) the device.
#
##
# Calibrate touch
(→ Document «M000174»).
Touch is deactivated.
#
##
# Start (boot) the device.
#
##
# Activate touch
(→ Document «M000174»).
The icon appears in the taskbar.
Incorrect operation of the operating elements
on the display.
Remove all objects (also fingers) from the area
of the display.
The threaded pins for mounting the device have
been tightened too much.
Loosen the threaded pins (observe max.
torque, → Chapter 5.4.1, " 37).
Device is faulty. Send in your device for repair.