User Manual

23
Troubleshooting Table (Cont… )
Problem
Possible Reason
Solution
Bad power connection or
no
Inspect the power cord to
8
Display remains blank
power.
ensure a good
connection,
after connecting the
check the power outlet is
power cord
active.
Cooker’s electrical fuse
was
Contact support online
blown
Too little water
Adjust dry-rice and water
Rice half cooked or
too
ratio according to recipe
hard
Cover opened prematurely
After cooking cycle com-
9
pletes, leave the cover on
for 5 more minutes
10
Rice too
soft
Too much water
Adjust dry-rice and water
ratio according to recipe
Indication of overheating.
Possibly starch deposits at
Intermittent beeping
The cooker has reduced
the
the bottom of the inner
pot,
after the cooker starts
heating temperature, and
which have clogged heat
11
for a while
may not reach cooking
pres-
dissipation. Stop the
cooker
sure
and inspect the bottom of
the inner pot
Occasional ticking or
The normal sound of
power
Nothing to be worried
about
12
light cracking sound
switching and expanding
pressure board in changing
temperature
Wet inner pot bottom.
Wipe inner pot bottom
dry
before cooking