Owner's Manual
RETURNS
In
the event
that
you need warranty service on your Empyrean
or
you are not satisfied with your
purchase, please contact the Meze authorized dealer you made the purchase from
or
Meze
Audio through the contact form on the website
in
case
you purchased the item on the Meze
Audio website.
We
are not responsible
for
items returned without previously contacting Meze
Audio.
REFUND
POLICY
Products purchased from
our
website
can
be
returned within 30 days
of
purchase date. Item
must
be
in
functional condition and not damaged by the customer. The package and item must
be
without any visible damage, and complete with
all
accessories.
To
be
eligible
for
a refund
from Meze Audio the product must have been purchased directly from Meze Audio. If your
product
was
purchased from other retailers you must contact that specific retailer.
The customer
is
also responsible
to
pay
for
shipping
to
return the merchandise. If the product
you received
is
defective from Meze Audio
or
when purchased through any other authorized
dealer, you may request
an
exchange under
our
warranty policy.