UC-ST SmartTouch Scale/Printer ® User’s Guide 64056467.
©Mettler-Toledo, Inc. 2009 No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Mettler-Toledo, Inc. U.S. Government Restricted Rights: This documentation is furnished with Restricted Rights.
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Mettler-Toledo Inc. Columbus, Ohio Declaration of Conformance to SMA Standard Production Meets Type (Year of Declaration 2003) We the manufacturer of Model Certificate and Number Issued by UC-ST 02-127A1 NCWM declare in our responsibility the conformance of the above listed models and types to the mentioned certificates and the requirements of the SMA standard.
PRECAUTIONS WARNING READ this manual BEFORE operating or servicing this equipment. FOLLOW these instructions carefully. SAVE this manual for future reference. FOR CONTINUED PROTECTION AGAINST SHOCK HAZARD CONNECT TO PROPERLY GROUNDED OUTLET ONLY. DO NOT REMOVE THE GROUND PRONG. WARNING Power outlets must be easily accessible and located no further than the length of the power cord supplied with the product. Failure to do so could result in result in personnel injury and/or property damage.
Publication Revision History Part Number Date Revisions 64056467 Rev 01 5/06 System Management Setup, new Screens, DB Editor changes 64056467 Rev 02 8/07 Labels Requirements chapter added, new Networking and Dat/Time functions added 64056467 Rev 03 2/09 Adjustments and reconfiguration of menu cascades. Disposal In conformance with the European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE) this device may not be disposed of in domestic waste.
CONTENTS CHAPTER 1 Loading Labels .................................................................... 1-1 CHAPTER 2 Operation ............................................................................ 2-1 Power Switch............................................................................................................ 2-1 Network Connection................................................................................................... 2-1 Leveling The Scale ..................................
CHAPTER 3 Configuration Options............................................................ 3-1 Unit Setup ................................................................................................................ 3-1 Program Presets .................................................................................................................... 3-2 Set Preset Touch Reaction........................................................................................... 3-4 Setup Marquee..............
For your notes
CHAPTER 1 LOADING LABELS This chapter covers • Label Installation A label loading diagram can be found on the inside of the printer door for quick reference. Here are detailed instructions for loading your labels into the UC-ST Scale. Open the printer door by pressing down on the release tab. Pull the printer out using the green pull-tab on the printer. Unlock and raise the printhead by pulling up on the latch (see arrow).
Loading Labels Install the label roll on the supply spool and remove about 6 inches of labels from the liner. Slide the labels under the guides and printhead as shown in the illustration. Note: Do not use excessive force to pull out on the green knob. The knob does not come out all the way. Using excessive force to pull on the knob in can result in a broken locking mechanism. 1-2 Pull the liner back and route it under the bottom guide.
Loading Labels Note: Do not use excessive force to push the green knob in to lock the liner. Always remove all spent liner from the takeup roller before pushing the knob back in. Using excessive force to push the knob in can result in broken locking tabs on the green knob. Gently push in on the green knob to lock the liner into place, and then turn the roller clockwise to take up some of the slack in the liner. Press down on the printhead latch until it locks down.
Loading Labels After installing the labels, select the label size as shown below. Refer to the UC-ST Service Manual for detailed information on custom labels. In Standalone mode “DB” is displayed, not “Master Editor”. OR Note: If no password has been configured, the ENTER PASSWORD screen will be bypassed. The Unit Password has two levels of access: Supervisor or Operator. The supervisor password allows entry into all of the setup functions.
CHAPTER 2 OPERATION This chapter covers • Power Switch • Scale Operation • DB Editor Operation This chapter will explain the power switch, how to use the touchscreen, call up PLU (Price Look Up) numbers, and how to print a label. POWER SWITCH The power switch and power cord jack are located under the touchscreen on the left front of the scale. Press the (-) on the switch to turn the scale power to ON.
Operation LEVELING THE SCALE The UC-ST scale must be level and installed on a stable counter. The level indicator is located behind the customer display, as shown below. Level Indicator Level Indicator Location The bubble in the indicator must be centered inside the circle. If the bubble is outside of the circle on the indicator, use the four leveling feet to level the scale. Levelin g Feet Circle Bubble must be inside circle Level Indicator shown with bubble not centered.
Operation QUICK START The operator display and keyboard is a touchscreen. You simply press the keys displayed on the screen. But, please only use your fingertip to press on the keys. Do not use any sharp objects on the touchscreen. You may cause permanent damage to the touchscreen. The scale can be operated in Numeric or Preset modes. The following sections will explain how to call up a PLU number and print a label.
Operation Main Numeric Entry Screen Will display “Off-Line” to indicate a communication problem. Indicates scale is Zero Press far top corner Current Department to access Help Name and Number. Touch to zero the scale. Gross indicates no tare is taken. Net indicates weight is net (tare taken). Time and Date If BATCH QUEUE is enabled, the LIST QUEUE will show the current queue list. PRINT QUEUE will print the batch. Network IP address Numeric Entry keys 0-9. Accesses Unit Setup Mode or Master Editor.
Operation Preset Mode Screen Preset Page Name Accesses Unit Setup Mode or the Master Editor. Selects Numeric PLU Entry Screen Clears a previous transaction. Selects another Preset Page. Next Preset Page. Previous Preset Page.
Operation Print By-Weight PLU Service Mode To weigh one transaction of a single item, use Service Mode. Service Mode is normally the default on the PLU Edit screen. If Prepack is displayed (below Unit Price), touch the button to toggle to Service Mode. When the product label is printed and the item is removed from the scale, the PLU will clear and the scale will return to the home screen, ready for the next item.
Operation Print By-Weight PLU Prepack Mode When weighing more than one package of a single item, use the Prepack Mode (see below #2). Prepack Mode retains the PLU information until the Clear button is pressed. When the item is placed on the platter, the scale will automatically print a label. Removing the item and placing the next item on the platter will cause the scale to print the next label. See below for details.
Operation Print By-Count or Standard Pack Single Label To print a single label for by-count or standard pack without changing the quantity, follow the instructions below. If the count is different than what is programmed into the PLU record, press the Contents/Qty box, change the quantity of the item and press Enter, and then press the Print key to print the label. PLU 345 ENTER PLU: 0 3 + APPLES ENTER +4+5 + + PRINT ENTER/ PRINT PRINT APPLES = 6 / .99 0.17 $ .
Operation Batch Queue Mode Batch Queue Mode is used to print batches of labels. To print Nutrition Facts or Extra Text Labels, select the label format before pressing the QUEUE key.
Operation Zero the Scale If zero (0.00) is not displayed when the scale is at the Main Screen (without any items on the platter) check for obstructions touching the platter, then touch the weight display.
Operation CALLING PLU RECORDS PLU (Price Look Up) records are called (retrieved from file) two ways: Numeric Entry (Enter the PLU number on the keyboard), or Preset Entry (press one of the preset keys.) Numeric Entry Method If the Preset PLU entry screen is displayed, press the NUMERIC key. This will select the Numeric entry screen for transactions. To call a PLU record, enter the PLU number on the numeric keypad, then press the ENTER or ENTER/PRINT key. 1. Key in PLU number. (Ex: 123) 2.
Operation PLU Edit Screen After a PLU is selected, the PLU Edit screen will display. This display will differ depending on the PLU types used. If enabled in setup, certain items will be "double boxed" and can be manually overwritten by pressing the appropriate box and following instructions. All changes made through this screen will be for the current transaction only and the changes will not be saved to the PLU record. Tare weight displays on random weight PLUs.
Operation By-Weight PLU Service Mode Call the PLU. If PREPACK is displayed on the EDIT screen, press that key to toggle to SERVICE. Place the item on the platter and press PRINT to issue a label. When the item is removed from the platter, the PLU will automatically clear. Prepack Mode Call the PLU. If SERVICE is displayed on the EDIT screen, press that key to toggle to PREPACK. Place the item on the platter. A label will automatically issue. Take the label and remove the item from the platter.
Operation Standard Pack PLU If the PLU is priced as a Standard Pack item, enter the quantity of labels desired (default is 1), then press PRINT to print labels. Press the screen area to stop printing before the batch is finished. The Standard Pack PLU allows the operator to use the scale for a labeling operation. Generally, the labels indicate the net weight of the item and total price.
Operation COOL – COUNTRY OF ORIGIN LABELING This section describes COOL operation if it is enabled set up properly on your scale. The COOL Text is normally programmed into the PLU record and this pre-programmed COOL statement will be called up with the PLU record. However, if allowed, you can over-ride this setting, as described in the following sections. When COOL Text is enabled, the PLU Edit screen will show the programmed default text in a small box at the lower left of the screen.
Operation The screen below shows the “Restricted Mode” COOL text screen. In this mode, the default COOL text assigned to the PLU will be highlighted. Press the ENTER button to accept the default, or press another row to select and ENTER to accept the new text. COOL Text Selection Screen (Restricted Mode) You can build your own custom statements by using the Custom COOL function. Selections will show up on the screen as they are selected. Press the UNDO button to erase the last entry.
Operation You may be required to select or add a Tracking Number. The tracking number select and edit screens are shown below. The tracking number may be forced. In this case, the below screen will automatically appear. If the tracking number is not forced, it can be accessed from the PLU Edit screen by pressing the “Lot #” button. The tracking number is for internal use.
Operation MANUAL OVERRIDES The operator can change PLU fields that are double-boxed in the PLU Edit screen. Instructions for editing the fields follow. Unit Price Overrides The Unit Price applies only to By-Weight or By-Count PLUs. If allowed, touch the “Unit Price” area and enter the new Unit Price through the numeric keyboard. The Total Price will be recalculated using the new Unit Price and the current Weight (By-Weight PLUs) or Count (By-Count PLUs) to adjust for the change in the Unit Price.
Operation Shelf Life and Use-By Date Overrides The Numeric keyboard will appear. If allowed, touch the “Use By Date” area and enter the new number of days from the current date or enter the exact date by typing the numeric month, numeric day, and last two digits of the year separated by the "Slash (/)" key. Extra Text Overrides The numeric keyboard will appear with the current extra text number displayed. (Extra text is programmed through the Master Editor, see Master Programming Manual.
Operation OPERATOR TOTALS Operator Totals allow totals to be recorded for up to 30 operators per department. Operators are defined by number and name in the SmartTouch® Master or scale server. They must then be enabled in Unit Setup -> PLU Options. Once Operator Totals have been enabled, when in the PLU prior to printing a label you will be prompted to enter your operator number.
Operation MEMORY MODE When enabled, this feature allows the user to accumulate the items purchased by a customer. When the sale is complete, an itemized receipt can be printed showing the grand total and department bar code. Main Screen Key in the PLU number and press ENTER. When the PLU Edit screen displays, press the MEMORY key to enter the transaction. You can continue to add new transaction to the memory. Back on the Main screen, when finished with the customer, press the SUBTOTAL key.
Operation SUBTOTAL Screen and Options 1. CONTINUE to call up another item for the same customer and enter it into memory. 2. REMOVE ITEM to delete an item from the transaction memory by choosing it from a list. (See below) 3. CANCEL to delete the entire transaction and all items in memory (a confirmation prompt will appear). 4. END/PRINT to end the transaction and print the receipt (a confirmation prompt will appear after the receipt prints).
Operation STANDALONE MODE DB EDITOR Your scale may be set up as a Standalone Scale that has an internal database of records. If you are in Standalone Mode, when you press the Setup button on the home screen, a “DB EDITOR” button will be shown as a selection. Using the DB Editor in the standalone mode, you can add PLU’s, change prices, tare, Shelf Life, and Use-By dates. To remove records, an external host program must be used. The DB Editor may be protected by a password.
Operation Edit The Edit functions allow editing the following records in the database: • • • • • PLU Records (see below for details) Linked Records (see below for details) Action code Record Grade Record PLU Accumulators Edit Functions PLU Records Select PLU Records to Add, Delete, or Modify PLU record data. Each field is presented one screen at a time. The following table lists the fields available in the PLU record. 2-24 PLU Number The PLU number can be from one to six digits (1-999999).
Operation Tare1/Ounces This field changes depending on the PLU type. For Price Per Pound, Price Per Half Pound, Price Per Quarter Pound, and Pounds For PLUs, this field is titled TARE1 and when selected presents a numeric keyboard for the entry of the tare weight (default = 0.00). For Std Pack PLUs, it is titled OUNCES and when selected presents a numeric keyboard for the entry of the number of ounces in a pack. For By Count or Manual PLUs, this field is blank and disabled.
Operation Action Code Enter the Action Code (1-50). An Action Code will perform specific functions when the PLU is called depending on the function selected when downloaded from a host. Barcode Type Touch the desired bar code type to select. 0 Type 0 Prefix (No price is encoded) 1 Type 1 Prefix (No price is encoded) 2 Type 2 Random-Weight. Item number/total price encoded.
Operation Sp. Price Type Select the type of discount, or press None for no Frequent Shopper Pricing. List Price - (similar to a Mfg. Suggested List Price). The amount entered is always higher than the PLU unit price. Member Price - Discounted price for By-Weight, By-Count, or Std. Pack PLUs. Percent Discount - A percentage off the Total Price for By-Weight, ByCount, or Std. Pack PLUs. Discount Per Pack - This is a specific amount off the Package Total Price for By-Weight, By-Count, or Std. Pack PLUs.
Operation Linked Records Select Linked Records to edit various linked records. Select the type of linked record, then enter the associated number on the keypad to bring up a specific record. Edit accordingly and hit Quit and Save-YES.
Operation Clear The Clear menu allows clearing the following items in the Standalone Database. • • • • • • All Accumulators by Department PLU Accumulators Hourly Accumulators by Department Void Accumulators by Department PLU Records Linked Records Config To configure the standalone database, first press conFig to display the drop down menu. The configuration options under the CONFIG key are as follows: Passwords The password can be up to four-digits numeric (1-9999).
Operation For your notes 2-30 UC-ST User’s Guide
CHAPTER 3 CONFIGURATION OPTIONS This chapter covers • Setup • Configuration This chapter covers setup and configuration of features such as network, presets, etc. UNIT SETUP If no password has been configured, the ENTER PASSWORD screen will be bypassed. The Unit Password has two levels of access: Supervisor or Operator. The supervisor password allows entry into all of the setup functions. The operator password allows access only to functions that the supervisor allows.
Configuration Options Program Presets Preset Keys allow calling a PLU record with one touch of a programmed key. From the Unit Setup screen, touch PROGRAM PRESET KEYS to bring up the PRESET PAGES edit screen. Each of the 10 pages can contain up to 35 preset keys for a total of 350 presets. To delete an entire Preset Page, touch the DELETE PAGE key, then touch the page you wish to delete. Complete or cancel the deletion as prompted.
Configuration Options Touch the department box to select a new department. Touch EDIT, then the preset key to add or edit a preset. To change the department that you are selecting PLUs from, touch the DEPARTMENT box (upper left corner). A list of the departments with descriptions will display. Page through the list to find the desired department and touch to select it. To delete an existing preset key, touch DELETE (at the top of the screen) followed by the preset key you wish to delete.
Configuration Options SET PRESET TOUCH REACTION PRESET TOUCH REACTION configures how the preset keys react when touched. 3-4 EDIT PLU When a preset key is touched the PLU Edit screen displays, allowing the user to make changes, then touch PRINT. PRINT PLU When a preset key is touched it will call the PLU and automatically print a label. The PLU Edit screen is bypassed. 1 = EDIT 2 = PRINT Touch the preset key once to call the PLU and display the PLU Edit screen.
Configuration Options SETUP MARQUEE From the Unit Setup screen, touch SETUP MARQUEE to display the Marquee Setup screen. The messages shown on the Marquee list will scroll on the customer display when the marquee is active. Any changes made at the unit will not affect the marquees stored in the master/server database. The marquee starts automatically if there is no activity on the unit after approximately 10 seconds.
Configuration Options CHANGE TIME AND DATE From the Unit Setup screen, touch CHANGE TIME/DATE to bring up the Time and Date screen. To make changes, touch the appropriate menu option window and follow the instructions indicated below. 3-6 Month Numeric month 1-12. Day Numeric day 1-31. Year Last two digits of the current year 00-99. Date Format Date format (MM/DD/YY, DD/MM/YY, YY/MM/DD, or YY/Mon/DD). Date Separator Select /, -, or . Hour Current hour (1-12) through the numeric keyboard.
Configuration Options NETWORK SETUP If the network is local, any number can be selected for the IP Address. An IP Address consists of a group of four numbers from 0 to 255, separated by periods, for example: 207.142.140.101. Do not duplicate numbers on the network. To enter the numbers, key in the numbers starting with the MSD (left Most Significant Digit) number. The periods are not entered in this procedure. Enter numbers lower than 100 with preceding zeros (Example: 10 is entered as 010).
Configuration Options You must first select the network boot type, Manual or Automatic. Automatic is the default. Automatic will use DHCP to automatically obtain the network boot information from a DHCP server. Manual uses a script to perform a boot from the network without changing the IP address. Details are explained in the following table. NETWORK When Automatic is selected, the DHCP and BOOTP features will be used.
Configuration Options SERVER IP SERVER NAME BACKUP IP BACKUP NAME SUBNET MASK ROUTER DHCP SERVER DNS SERVER MANUAL TFTP SERVER MANUAL TFTP PORT MANUAL BOOTFILE WARM UP DELAY STANDALONE OPERATION CLIENT PORT UC-ST User’s Guide This may be displayed, but is not used in the standalone mode. This may be displayed, but is not used in the standalone mode. If the database located at SERVER IP is un-available, the client will attempt to locate the record at the Backup IP location.
Configuration Options For your notes 3-10 UC-ST User’s Guide
CHAPTER 4 MAINTENANCE This chapter covers cleaning of the UC-ST. CLEANING • Disconnect power. WARNING DISCONNECT ALL POWER TO THIS UNIT BEFORE INSTALLING, SERVICING, CLEANING, OR REMOVING THE FUSE. FAILURE TO DO SO COULD RESULT IN BODILY HARM AND/OR PROPERTY DAMAGE. DO NOT SPRAY OR WASH DOWN. HAZARD OF ELECTRICAL SHOCK OR BURN. • Do not use solvents or commercial cleaners on the unit. They may harm the surfaces or damage the touchscreen.
Maintenance PRINTER Clean the printhead anytime you notice the print quality has degraded using a cleaning pen or alcohol and a cotton swab to remove any label debris or glue. Clean any glue or debris from the printhead. Use the supplied Cleaning Pen Do not use any metal or sharp object to scrape the printhead. This may cause serious damage.
CHAPTER 5 LABEL REQUIREMENTS The purpose of this chapter is to specify the requirements of thermal labels to be used in Mettler Toledo retail scale and pre-pack thermal printers. These requirements apply to your UC-ST printers. This document includes dimensional requirements, for labels and label rolls, as well as general requirements for label paper, thermal coatings, preprinting inks and adhesives.
Label Requirements Adhesive Permanent pressure sensitive – Nominal thickness 10 µ meter (0.0004 inch) Label must adhere to product with a surface temperature of -15° C (5° F) minimum. Bond strength must remain permanent over a temperature range of 2°C to 35°C (35°F to 95° F) Release Liner DESCRIPTION: White semi-bleached supercalendered Kraft paper with silicone release coating. BASIS WEIGHT: 68 ± 3 gram/square meter THICKNESS: 67 ± 7 µ METER (0.
Label Requirements FINISHED LABEL ROLL REQUIREMENTS Core and Method of Label Attachment The label stock must not be permanently attached to the cardboard core. The liner must separate cleanly from the core with 1.0 pound pull tangent to the core as shown in the figure below. No core material, tape, or adhesive is to remain on the label or liner after separation. Material, especially hot melt adhesive, remaining on the label will damage the print head.
Label Requirements Winding The labels must be wound face out as shown in the figure below. The finished roll must be made free of paper dust and loose particles by vacuuming or some equally effective process. Label Curl Stripped labels must not curl more than 0.20 inch as specified in the figure below.
Label Requirements Splicing Each roll may contain one splice on non-label side of liner using 0.002 inch maximum thickness tape as shown below.
Label Requirements FINISHED LABEL AND ROLL DIMENSIONAL REQUIREMENTS CORE ID: 1.56 INCH (40 MM) CORE WIDTH: 2.69 ± 0.03 (68.3 MM ± 0.8 MM) MAXIMUM ROLL OD: 5.0 INCH (127MM) LABEL AND LINER WIDTH: • STANDARD PRICE LABEL = 2.625 ± 0.01 INCH (66.7 MM) • STANDARD LINER WIDTH (PRICE LABEL) = 2.72 ± 0.01 INCH (69.1MM) LINER WIDTH LIMITS: 1.575 INCH (40 MM) MINIMUM; 3.346 (85MM) MAXIMUM LABEL LENGTH: 0.97 INCH (24.6 MM) MINIMUM; 7.0 INCH (177.8 MM) MAXIMUM STANDARD GAP WIDTH: • STANDARD PRICE LABEL GAP = 0.
Label Requirements PREPRINTED LABELS To ensure trouble free operation of the printer gap sensor, and to achieve normal print head life, no pre printing should be placed on the label in the gap sensor path or in areas which will be printed by the scale printer. However, since preprinting is commonly used by many customers the following guidelines must be followed. 1. Inks used for preprinting must be specially formulated for use in thermal printers.
Label Requirements SPECIAL SHAPED LABELS Labels with shapes other than rectangular will cause gap detection errors if the gap dimension in the gap sensor path is outside the limits given in this document, or if the edge of the label shape crosses into and out of the sensor path as shown below. For these cases the black stripe will have to be printed on the back of the liner. Tests will be needed to determine if the stripe as shown earlier will be adequate will be required (shown above).
Label Requirements LABEL AND LINER OPTICAL DENSITY If liner paper transmits 2% of the light which is incident on it, the optical density is log10 (100/2) = 1.7 If the light transmitted through the liner is 3 times the light transmitted through the liner and label, the relative optical densities are: Optical Density of Liner + Label = log10 (100 / X) Optical Density of Liner Only = log10 (100 / 3X) = log10 (0.3333X) = log10 0.3333 + log10 (X) = log10 (X) – 0.
Label Requirements For your notes 5-10 UC-ST User’s Guide
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