Specifications

Exception-Based Repor
ting.
”Don’
t fix something if it’s not broken” is an old saying that applies to SmartEAS
exception reporting, a time-saving analytical technique for helping management focus on what’s not working. Data
exceptions are activities and events that take place that retailers want to know about. Through our reporting offering,
customers can predefine what data exceptions they want to be alerted to… This helps management to pinpoint high-
risk and suspicious activities as well as to monitor operations better
. Data exceptions like no responses to EAS alarms,
and high inflows of customer traffic. And it has multiple levels so retailers can drill down to event level details to gain
greater insight into the data exception, even view digital video of the event.
UltraLink EAS Alarm Management
Overview
Have you ever observed an EAS alarm sounding as a shopper passes through a retailer’s exit and an employee did not
respond to the alarm? Or maybe an employee responded, but the customer was angered and embarrassed because
they pur
chased the item that trigger
ed the alar
m. Today, the
Sensor
matic UltraLink
Alar
m Management solution of
fers a
powerful tool to help retailers maintain the effectiveness of their EAS investment by ensuring employees are
responding to alarms and reducing the occurrence of non-theft alarms.
Mounted near a store’s exit, UltraLink automatically captures valuable EAS alarm data such as the date, time and
location of alarms. Additional details about alarms can also be inputted using the easy to read graphical display and the
ATM-style keypad or the optional barcode scanner. This includes:
• Employee response data such as whether or not an employee responded, which employee responded, and how long
it took an employee to respond.
• Reason for the alarm
• Receipt and item data such as SKU, transaction number, lane number, cashier number, and more.
Data collected by UltraLink is sent via a retailer’s existing network to a centralized location to be analyzed and reported
through an exception-based reporting application. Retailers are provided with a report card on EAS activity highlighting
data exceptions which allows them to react quickly to enhance their loss prevention strategies, improve the
Rev. 10/04
Enhance
loss
Prevention
Strategies
Prevent
External
Theft
Reduce
Non-Theft
EAS
Alarms
Reduce
Chances of
EAS
System
Down Time
Improve
Store
Operations
Calculate
Conversion
Rate
Exception-
Based
Reporting
Digital
Video
Integration
UltraLink
Alarm
Management
X X X X X X
Alarm
Management
Reporting
Software
X
UltraLink
Traffic Flow
X X X
Trafic Flow
Reporting
Software
X