Operating instructions

21 Error and Status Messages
21.1 Error Messages
Error messages in the display draw your attention to incorrect operation or that the balance could not execute a
procedure properly.
Error Message Cause Rectification
NO STABILITY No stability. Ensure more stable ambient condi
tions. If not possible, check settings
for environment.
WRONG ADJUSTMENT WEIGHT Wrong adjustment weight on pan
or none at all.
Place required adjustment weight in
center of pan.
REFERENCE TOO SMALL Reference for piece counting too
small.
Increase reference weight.
EEPROM ERROR - PLEASE CON
TACT CUSTOMER SERVICE
EEPROM (memory) error. Please contact METTLER TOLEDO
customer service.
WRONG CELL DATA - PLEASE CON
TACT CUSTOMER SERVICE
Wrong cell data. Please contact METTLER TOLEDO
customer service.
NO STANDARD ADJUSTMENT -
PLEASE CONTACT CUSTOMER SER
VICE
No standard calibration. Please contact METTLER TOLEDO
customer service.
PROGRAM MEMORY DEFECT -
PLEASE CONTACT CUSTOMER SER
VICE
Program memory defect. Please contact METTLER TOLEDO
customer service.
TEMP SENSOR DEFECT - PLEASE
CONTACT CUSTOMER SERVICE
Temperature sensor defect. Please contact METTLER TOLEDO
customer service.
WRONG LOAD CELL BRAND -
PLEASE CONTACT CUSTOMER SER
VICE
Wrong load cell brand. Please contact METTLER TOLEDO
customer service.
WRONG TYPE DATA SET - PLEASE
CONTACT CUSTOMER SERVICE
Wrong type data set. Please contact METTLER TOLEDO
customer service.
BATTERY BACKUP LOST - CHECK
DATE TIME SETTINGS
Backup battery is empty. This bat
tery ensures that the date and time
are not lost when the balance is
disconnected from power.
Connect the balance to the power
supply for charging the battery
(e.g. during the night) or contact
METTLER TOLEDO customer ser
vice.
Overload - The weight on the pan
exceeds the weighing capacity of
the balance.
Reduce the weight on the weighing
pan.
Underload Check that the weighing pan is
positioned correctly.
INITIAL ZERO RANGE EXCEEDED Wrong weighing pan or pan is not
empty.
Mount correct weighing pan or
unload weighing pan.
BELOW INITIAL ZERO RANGE Wrong weighing pan or pan is
missing.
Mount correct weighing pan.
MEM.FULL Memory full. Clear the memory and start a new
evaluation.
FACTOR OUT OF RANGE Factor is outside the allow range. Select a new factor.
STEP OUT OF RANGE Step is outside the allow range. Select a new step.
OUT OF RANGE Sample weight is outside the allow
range.
Unload the pan and load a new
sample weight.
76 Error and Status Messages